Consumer Council for Northern Ireland

Consumer Council for Northern Ireland

Consumer Council for Northern Ireland
Floor 3, Seatem House,
Belfast
BT2 8EN
United Kingdom

We are the statutory consumer body for Northern Ireland. We provide advice and information, investigate and resolve complaints, and advocate on your behalf.

Our aim is to make the consumer voice heard and make it count. We have a statutory remit to promote and safeguard the interests of consumers in Northern Ireland and we have specific functions in relation to energy, water, transport, postal services and food.

Consumer Council for Northern Ireland's Content

Castlederg students boost their consumer rights confidence
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Consumer Council for Northern Ireland

The Consumer Council visit Castlederg High School to offer advice

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Consumer Council for Northern Ireland

The Consumer Council welcomes the outcome of the Final Determination from the Competition and Markets Authority (CMA) on Firmus Energy’s appeal against the Utility Regulator’s GD17 Price Control.

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Consumer Council for Northern Ireland

The Consumer Council working with Citizens Advice to improve online shoppers’ experience

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Consumer Council for Northern Ireland

The Consumer Council met recently with the Comber Commerce and Development Group to advise local business owners on how to save money on their water bills. The team identified over £2,000 in potential savings for those who attended.

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Consumer Council for Northern Ireland

Translink’s Passenger’s Charter Monitoring Results for Autumn 2016

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Consumer Council for Northern Ireland

The Consumer Council is launching a new current account comparison table to help consumers compare products currently available from banking providers in Northern Ireland.

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Consumer Council for Northern Ireland

Consumer Council drop-in information sessions at Enniskillen Library and Stepping Stones Centre, Belleek

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Consumer Council for Northern Ireland

The Consumer Council is running a drop-in event in Antrim Library on Friday 31 March for local consumers who have been affected by recent bank branch closures in the area.

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Consumer Council for Northern Ireland

Ulster Bank to close 9 branches across Northern Ireland. Consumer Council advises affected Ulster Bank consumers to check their bank arrangements meet their needs.

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Consumer Council for Northern Ireland

Firmus Energy customers in both the Greater Belfast and the “Ten Towns” markets will be disappointed to find out that they have to find extra money for their gas bills after the supplier announced an increase of 12.2%.

More Information

Type of Organisation

Public Sector

Team

  • Consumer Council
  • Consumer Council