Consumer Council for Northern Ireland

Consumer Council for Northern Ireland

Consumer Council for Northern Ireland
Floor 3, Seatem House,
Belfast
BT2 8EN
United Kingdom

We are the statutory consumer body for Northern Ireland. We provide advice and information, investigate and resolve complaints, and advocate on your behalf.

Our aim is to make the consumer voice heard and make it count. We have a statutory remit to promote and safeguard the interests of consumers in Northern Ireland and we have specific functions in relation to energy, water, transport, postal services and food.

Consumer Council for Northern Ireland's Content

News

Consumer Council for Northern Ireland

Santander to close two branches in Belfast – Donegall Square East and Shaftesbury Square
News

Consumer Council for Northern Ireland

The Consumer Council has offered advice to consumers affected by the announcement that Peter Kay has cancelled his upcoming tour, including six dates at Belfast SSE Arena in January 2019.
Jenny Robinson, Sinead Dynan and Scott Kennerley (The Consumer Council) and Vivien Blakely (IMTAC) are presented with 2017 WHO Belfast Health City Awards commendation by Lord Mayor Nuala McAllister.
News

Consumer Council for Northern Ireland

Accessible Travel Highly Commended at Belfast Healthy City Awards
News

Consumer Council for Northern Ireland

Dr Catriona Mac Arthur, Director of Consumer Insight, Empowerment and Protection at The Consumer Council, has welcomed today’s announcement by the Competition and Markets Authority (CMA) that it will take action against secondary ticket websites suspected
News

Consumer Council for Northern Ireland

Omagh Community House is celebrating to the tune of £3,895 following action by The Consumer Council regarding its water bill.
News

Consumer Council for Northern Ireland

A local bakery is celebrating having a bite out of its water bill. Smyth’s Country Bakery, located in Riverdale Park East, had its bill reduced by £1,851 following action by The Consumer Council.
First ‘Consumer Scout’ badges awarded to Scouts from Islandmagee
News

Consumer Council for Northern Ireland

First ‘Consumer Scout’ badges awarded to Scouts from Islandmagee
News

Consumer Council for Northern Ireland

The Consumer Council’s Christmas Budget Planner and '12 Tips of Christmas' are here to help
News

Consumer Council for Northern Ireland

Click Energy are fourth company to announce tariff increase
The Consumer Council achieves Customer Service Excellence Standard
News

Consumer Council for Northern Ireland

The Consumer Council has achieved the industry-renowned Customer Service Excellence Standard.

More Information

Type of Organisation

Public Sector

Team

  • Consumer Council
  • Consumer Council