Consumer Council for Northern Ireland

Consumer Council for Northern Ireland

Consumer Council for Northern Ireland
Floor 3, Seatem House,
Belfast
BT2 8EN
United Kingdom

Contact Details

[email protected]
028 9025 1600
http://www.consumercouncil.org.uk
https://twitter.com/ConsumerCouncil
https://www.facebook.com/consumercouncilni

Sectors

Advice services Community relations Education/training Transport
Last updated 5 months ago
We are the statutory consumer body for Northern Ireland. We provide advice and information, investigate and resolve complaints, and advocate on your behalf.

Our aim is to make the consumer voice heard and make it count. We have a statutory remit to promote and safeguard the interests of consumers in Northern Ireland and we have specific functions in relation to energy, water, transport, postal services and food.

Consumer Council for Northern Ireland's Content

Bus and Train Week 2018
News

Get On Board With Translink’s Bus and Train Week

Consumer Council for Northern Ireland

The Consumer Council encourages consumers to try public transport 4-10 June 2018
News

Drop in Fuel Poverty Strongly Welcomed By The Consumer Council

Consumer Council for Northern Ireland

The Consumer Council strongly welcomes today’s announcement by the Northern Ireland Housing Executive that there has been a significant drop in fuel poverty in Northern Ireland from 42% of households in 2011, to 22% in 2016.
Francis Fitzsimons displays the JAM Card at The Consumer Council, who has become a JAM Card Friendly Organisation. Pictured with Christine McClune (Now Group) and Sarah Hunter (The Consumer Council).
News

The Consumer Council becomes a JAM Card Friendly Organisation

Consumer Council for Northern Ireland

The Consumer Council has demonstrated its commitment to customers by taking part in training that will ensure its staff are equipped to provide excellent customer service to people with learning difficulties and communication barriers.
News

The Consumer Council welcomes latest Translink performance results

Consumer Council for Northern Ireland

Translink Charter Monitoring Results for Autumn 2017
News

Household Flood Insurance Survey

Consumer Council for Northern Ireland

We are researching how financial services work for consumers in Northern Ireland. Part of this work is looking at household flood insurance.
News

Review your energy bills following SSE Airtricity 7.8% gas tariff increase, says The Consumer Council

Consumer Council for Northern Ireland

SSE Airtricity Gas Tariff Increase to Affect 150,000 Customers
Have your say on consumer issues at the Consumer Parliament on 23 March 2018 at the Guildhall, Derry Londonderry.
News

Consumer Parliament coming to Derry 23 March

Consumer Council for Northern Ireland

Consumers get to have their say!
News

The Consumer Council statement on Kilroot and Ballylumford Power Stations

Consumer Council for Northern Ireland

Following today’s announcement by AES, assurances will need to be provided to Northern Ireland consumers about the long and medium term cost and reliability of electricity in Northern Ireland
The Consumer Council wants to remind consumers that from this Saturday businesses can no longer apply an additional charge (surcharge) to your order when you pay by debit or credit card.
News

Ban on credit and debit card surcharges comes into effect on Saturday 13 January

Consumer Council for Northern Ireland

The Consumer Council wants to remind consumers that from this Saturday businesses can no longer apply an additional charge (surcharge) to your order when you pay by debit or credit card.
News

Hospital union members land airline compensation

Consumer Council for Northern Ireland

17 union members get back £4,513 in airline compensation with help from The Consumer Council

More Information

Type of Organisation

Public Sector

Team

  • Consumer Council
  • Consumer Council