The Ely Centre

The Ely Centre is committed to supporting innocent victims and survivors, ex service personnel, their families and carers by providing evidenced based outcome focused treatments, prevention and support services that address issues of declining psychological, physical health, social and financial difficulties arising as a result of The Troubles and Conflict Related Trauma 

The Organisation formed by relatives of the bereaved and injured of 1987 Enniskillen Poppy Day Bomb which claimed the lives of 12 innocent civilians and injured scores more, has over the last three decades developed into a proven centre of excellence in providing care and support for victims of terrorism and their families.

Ely has Offices in Enniskillen, Co Fermanagh, Markethill and Portadown in Co Armagh from where we provide 4 broad areas of support to address the needs of Victims and Survivors of the Troubles , Veterans of HM Forces, Security Force Members and their families from across Northern Ireland and further afield.

1. Mindwell NI : Health & Well Being Services
2. Connect : Family and Community Services
3. Source : Benefits Advice Services
4. Dixon: Legacy and Remembrance Services

OUR VISION

Creating a better future for people affected by Conflict and Trauma

Founding Motto

“Let each of us look out not only for our own interests, but also the interests of others”

OUR AIMS

• To support our members, through the provision of evidenced based, outcome focused therapeutic and psychological support services and programmes.
• To raise awareness, locally and nationally on the overall effects of terrorism on victims and their families.
• To raise awareness on the negative impact of the troubles on individuals mental health.
• To help injured service members and civilians aid and assist each other.
• To provide social, educational and welfare services to meet the needs of injured service members and civilians and their families.
• To provide Individuals with tailored approaches to treatment by considering each person’s needs and goals.
• To provide Individuals with information relating to services, processes and practitioners to ensure they feel informed, confident and comfortable with utilising our services.
• To develop strategic partnerships with community / voluntary / statutory sector based organisations for the purpose of ensuring quality and sustainable services are provided for our member.
• To develop and delivery community volunteering initiatives , thus empowering our local community and recognising its integral role in our service delivery model.

OUR VALUES

Safety

Promoting the physical and emotional well-being of bereaved and injured civilians and security force personnel in an open, accepting, professional, ethical & confidential environment.

Respect

Fostering a culture of inclusiveness that honours diversity amongst individuals.

Compassion

Experiencing genuine care and concern for the unique struggles faced by individuals.

Learning

Encouraging the development of awareness, knowledge, and skills as a lifelong process.

Empowerment

Offering individuals information, context, and support to enable them to optimally navigate their life circumstances.

Excellence

Upholding the highest professional and ethical standards and providing leadership in the field of victim support in the community.

Community

Promoting meaningful connection and collaboration, and continually striving to engage honestly and authentically in beneficial relationships.

OUR HISTORY

The Ely Centre was formed by individuals and family members of the bereaved and injured of the 1987 Enniskillen Remembrance Day Bomb which claimed the lives of 12 innocent people and injured over 70 men, women and children.

The Poppy Day Massacre took place on 8 November 1987. An (IRA) bomb exploded near the town’s war memorial (cenotaph) during the annual Remembrance Sunday ceremony, which was being held to commemorate the dead of both World Wars, all killed were civilians.

Our Teams must:

• Employ an holistic and integrative approach (Ely service map) to better serve the needs of clients.
• Be clear and open about the services they can and cannot provide.
• Be accountable by making sure they can answer for their actions or omissions.
• Maintain a victims centered and focused approach.
• Empower clients to engage in new areas of evidenced support.
• Promote Equal Opportunities.
• Work proactively and collaboratively with their colleagues to ensure the highest standard of support is provided to clients.
• Communicate in an open and effective way to promote the services of Ely.
• Respect client rights to confidentiality and privacy.
• Always seek to enhance and develop the services delivered to clients through continuing professional development and commitment

Governance

Ely is governed by a Board of Directors who are responsible for the overall governance, financial management, strategic direction and values of the Charity in adherence to our Articles of Association and other legal and regulatory guidelines. Finance and Human Resources Sub Committees are responsible for oversight of these areas. The Staffing team are responsible for the daily implementation and management of of Ely service delivery.