Advice NI is a membership organisation that exists to provide leadership, representation and support for independent advice organisations to facilitate the delivery of high quality, sustainable advice services. Advice NI exists to provide its members with the capacity and tools to ensure effective advice services delivery. This includes: advice and information management systems, funding and planning, quality assurance support, NVQ
This 90 minute nutshell course will refresh, inform and update learners on the different transitional protection elements available to legacy claimants moving over to Universal Credit including:
This practical and interactive course will explore common challenges that arise when working with clients in the provision of advice services. It will identify and share helpful methods for dealing with such challenging circumstances and focus on how to respond in a safe and positive way to such challenges and will focus on :
This session will show Advisers how to locate and utilise key Regulations, Decision Making Guidance and Case law to better assert client rights, challenge decisions and navigate problems with the Social Security System.
This 90-minute nutshell course will refresh, inform and update learners on Universal Credit’s treatment of overpayments and debt collection with a focus on the following:
This full day intensive course will build on existing or recently trained Advisers' knowledge and understanding of Universal Credit at a higher level or serve to refresh those who have been working with UC on some of the more complex aspects of the benefit.
This course has been designed for anyone who would like to gain a better understanding of law governing Data Protection in UK, particularly in Advice work setting.
This half day course will enable participants to understand the value of Independent Advocacy to individuals and our wider society and equip learners with key concepts such as
