Social tariffs: can you save money on your internet?

What are social tariffs?

These ‘social tariffs’ are cheaper broadband packages typically costing between £10 - £23 a month on average. Some providers label them as essential or basic broadband. 

Our research shows the majority of consumers in Northern Ireland are unaware of social tariffs and only 5% are signed up to these packages.

They are delivered in the same way as normal packages, just at a lower price.

Eligibility

If you or someone in your household claims Universal Credit, you could switch to any of the tariffs available.

All major providers also include people on Pension Credit, Employment and Support Allowance, Jobseeker’s Allowance and Income Support.

Some providers might include additional benefits, like Personal Independence Payment and Attendance Allowance.

The person receiving the benefit needs to be the main person on the contract.

Benefits of social tariffs

In addition to being cheaper, social tariffs:

• have little to no setup fees - your provider should tell you before you sign up
• could cost nothing to switch if your provider offers a social tariff - switch any time, free of charge
• the price won't go up mid-contract - you won't pay any more than what you agreed at the start of the contract
• it costs nothing to leave - you won't pay a fee to leave the tariff before the end of your contract

Learn more about social tariffs and see what packages are available