RNID Near You Coordinator - Southern Health & Social Care Trust, Portadown, Dungannon, Omar

Please note that whilst the role is home based, you are required to be located within Northern Ireland, ideally within the SHSCT area

About RNID

We are RNID: the national charity supporting the 18 million people in UK who are deaf, have hearing loss or tinnitus.Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

Join our team

As a Co-ordinator for our RNID Near You, Hearing Aid Support Service (HASS) in the SHSCT, you will focus and lead on developing and delivering the community service across the area:

Initiate and promote the (HASS) to reach and engage with people who are deaf/hard of hearing.

The target group for (HASS) is adults ordinarily resident in the SHSCT who have been issued with an NHS hearing aid(s) but who are struggling with the usage of the hearing aid(s); and possibly have stopped using them altogether.

You will recruit, train and support volunteers to deliver (HASS) throughout the SHSCT in conjunction with the Sensory Support Teams, Audiology, RNID Service Manager and other Hearing Aid Support Service staff.

 While you will be home based, there will be regular travel to venues for drop-in sessions in community settings.

What you will be doing 

• Work in partnership with the Strategic Planning and Performance Group (SPPG) of the Department of Health to develop (HASS) within the Trust. Ensure delivery of the (HASS) activities through use of volunteers in community, care homes and hospital settings.
• Work with the Service Manager to plan activities, meet project objectives and monitor and evaluate the (HASS) Provide regular progress reports to the Service Manager on targets and service expenditure to enable service review.
• Raise awareness of the service by marketing it through all appropriate means including networking with local statutory and voluntary agencies.
• Attend outreach events including local information / health fairs and present awareness talks.
• Co-ordinate (HASS) volunteers ensuring they are recruited, trained, supported, and motivated to provide the highest quality service in line with our Investing in Volunteers accreditation.
• Work as part of a multi-disciplinary team across statutory and voluntary sectors.
• Carry out the duties and responsibilities of the post at all times in compliance with all of RNID policies, but especially Equal Opportunities and Health and Safety attending training where required

You will need:

• To live in or near the SHSCT area.
• Demonstrable experience of recruiting, training, and managing volunteers.
• Knowledge of best practice in volunteer management.
• Sustained project or service delivery experience gained in a relevant setting.
• Proven ability to achieve targets and maintain quality standards.
• Ability to produce written and numerical information accurately.
• Ability to develop working relationships and communicate effectively with colleagues, service users, volunteers, and external stakeholders.
• Experience of giving presentations.
• Excellent IT skills, including working knowledge of Microsoft Office software.
• Knowledge of data protection and confidentiality compliance.
• An understanding of the issues affecting deaf people and those with hearing loss or tinnitus and an open and inclusive attitude that supports the development and knowledge of deaf culture.
• Ability to work independently and on own initiative.
• Ability to travel across the SHSCT region and to work occasional evenings and weekends.

Qualifications

• No essential qualifications but a good standard of written English and attention to detail is a requirement.

What we can offer you  

• 28 days annual leave plus all bank holidays
• Plus 2 wellbeing days
• Sickness benefit entitlement from day 1
• £26 remote working allowance every month
• In person whole staff conferences throughout the year
• Pension scheme with 4% employer contribution
• Life assurance 2 x annual salary
• Employee assistance programme providing counselling sessions 
• Additional benefits for maternity, paternity and adoption

Disability Confident

 RNID is proud to be a member of Disability Confident  we recognise the value disabled people bring to RNID. Where possible we offer interviews to any candidate that tells us they have a disability and meets the minimum criteria for the role.We are committed to supporting our staff including making reasonable adjustments.  If you require support to apply for or fulfil the requirements of this role, please inform us so we can discuss the options with you. 

This post is subject to an Enhanced Disclosure and Barring Service clearance.