Job | Full Time

Constituency, Casework and Communications Officer - Michelle Guy MLA

Alliance Party

Other
£34,569 Grade 2 (2)
37.00
The Constituency, Casework and Communications Officer will be the key point of contact responsible for managing casework and constituency queries to support the work of Michelle Guy MLA. This is a vital role that requires someone who is dedicated, proactive, organised and resourceful. The post holder will also be responsible for the day-to-day management of the constituency office.

Main duties below.  For full details please see attached full Job Description and Person Specification.

  • To assist in the work of the Constituency Office by delivering effective casework as part of Michelle Guy MLA’s constituency services, and any other duties required to run the Constituency service
  • Log casework, monitor progress and take appropriate action
  • Deal with enquiries sensitively and confidentially
  • Review key themes emerging from casework to identify issues to be progressed either with statutory agencies or by legislative action.
  • Responsibility for efficient data and file management to comply with GDPR and data management
  • Planning and organising meetings and provision of secretarial support as required
  • Liaising with groups within the constituency and the general public on behalf of Michelle Guy MLA 
  • Responding to correspondence and enquiries from constituents, media, lobbyists, businesses and community groups in conjunction with Michelle Guy MLA's requirements
  • Dealing with complex queries and complaints on the Member’s behalf, including drafting letters for the Member to sign
  • Attending surgeries and as appropriate
  • Responsible for overseeing the day-to-day management of office equipment, resources and operational expenses as required
  • Attending work related training and networking meetings to develop skills

 

Closing Date

Friday / 30 August 2024
12:00pm

Contact Details

Michelle Guy MLA

michelle.guy@mla.niassembly.gov.uk

 

Note location will be primarily be in Lagan Valley Constituency Office but also, as required, Parliament Buildings, Stormont

6 Market Place, Old Warren
Lisburn
BT28 1AN
United Kingdom

michelle.guy@mla.niassembly.gov.uk

Files

Constituency, Casework and Communications Officer_MG_JD_G2_FINAL.docx Constituency, Casework and Communications Officer_APPLICATION FORM_MG.docx