BHSCT_Band 5 Senior Carer Support and Information Worker ref:54766284

Under the direction of the Team Lead, the central focus of the role is:

• to provide a supervisory and support role to the Carer Support & Information Worker on a day-to-day basis;
• deliver sessions on the Hello Carers Activity Programme / in partnership with Directorates as required;
• to provide information and help carers access and navigate the HSC and community and voluntary sector to meet their needs at different stages;
• to lead the development and maintenance of a central Information Hub of carer resources /information available in a range of accessible formats under the direction of the Team Lead;
• to reach all carers through In Reach and Outreach work in the Belfast community to raise awareness of the Carer Support Service, the Carer Register and the right to a carers assessment;
• the organisation, planning and communication of the Hello Carers Activity Programme / events within the Belfast community;
• to support carers to protect their health and well-being through the activity programme, working directly with supporting carers on a one to one and group basis in Peer Carer Support Groups; and
• to deputise for the Team Lead where appropriate to the grade in his/her absence as a first level of support for staff /delegated tasks.

The post holder will have allocated responsibilities under the leadership of the Team Lead and Senior Manager and he/she will be expected to work within a team ethos to ensure the delivery of a compassionate service to carers.