Administrative Support Worker (16 - 22.5 hrs per week)

Job Purpose:

To provide a high level of ‘front of house’ administrative support for our main employability and training projects, customers and stakeholders

Core Duties and Responsibilities

• Undertake duties associated with front of house/ reception and telephone swtichboard
• Provide high quality administrative support to include diary management, data entry and market research for a team of managers and direct project staff
• Provide direct support for project participants (addressing simple enquries, scanning documents, word processing CVs etc)
• Provide support for meetings and training activities (setting up rooms, organising refreshements and providing basic IT support for trainees/participants) 
• Manage calendars and bookings for rooms & facilities - Recording, monitoring and reporting all relevant information
• Assist with the management of and interaction within social media channels such as Facebook, Twitter, LinkedIn, YouTube, Google+ etc
• Ensure high levels of customer service  are maintained through effective communication with colleagues, project participants and other stakeholders e.g. attending team meetings, networking events 
• Undertake CPD activities which enhance individual and organisational performance, maintaining/developing relevant skills to the highest professional standards
• Participate in team meetings and contribute to the achievement of  overall business objectives
• Any other related duties as required by the business objectives  
• Adhere to and uphold Network Personnel’s Code of Conduct, policies, procedures and values at all times including Equal Opportunities, Health & Safety, Data Protection, Lone Working, Confidentiality etc. and provide these policies to clients.