Consumer Council for Northern Ireland

Consumer Council for Northern Ireland

Consumer Council for Northern Ireland
Floor 3, Seatem House,
Belfast
BT2 8EN
United Kingdom

We are the statutory consumer body for Northern Ireland. We provide advice and information, investigate and resolve complaints, and advocate on your behalf.

Our aim is to make the consumer voice heard and make it count. We have a statutory remit to promote and safeguard the interests of consumers in Northern Ireland and we have specific functions in relation to energy, water, transport, postal services and food.

Consumer Council for Northern Ireland's Content

News

Consumer Council for Northern Ireland

The Consumer Council is advising Flybe customers on their passenger rights, following the announcement of further cancellations of flights in and out of George Best Belfast City Airport on Friday 5 April 2019.
News

Consumer Council for Northern Ireland

Following the fire on-board P&O Ferries on 31 March 2019, which continues to affect sailings between Larne and Cairnyan, The Consumer Council is advising travellers of their passenger rights.
News

Consumer Council for Northern Ireland

The Consumer Council is advising Flybe customers on their passenger rights, following the cancellation of flights in and out of George Best Belfast City Airport on Wednesday 3 April 2019.
News

Consumer Council for Northern Ireland

The Consumer Council is advising Wow Air customers on their rights, following the announcement on Thursday 28 March that the airline has ceased operation and all flights have been cancelled.
News

Consumer Council for Northern Ireland

The Consumer Council is advising consumers to consider their postal options, as price increases from Royal Mail for letters and parcels go live from Monday 25 March 2019.
News

Consumer Council for Northern Ireland

The Consumer Council is urging drivers to shop around for better deals on their car insurance, as the latest figures from confused.com reveal Northern Ireland motorists pay more than the UK average.
News

Consumer Council for Northern Ireland

The Consumer Council, who are the statutory complaints body for transport, energy, water and postal services in Northern Ireland, picked up two awards at the 2019 UK Complaints Handling Awards in London.
News

Consumer Council for Northern Ireland

Non-domestic water and sewerage charges set to rise by 2.7%
News

Consumer Council for Northern Ireland

Translink customers should consider alternative ticket options following fare increase
News

Consumer Council for Northern Ireland

The Consumer Council is encouraging consumers to have their say on Friday 8 March 2019.

More Information

Type of Organisation

Public Sector

Team

  • Consumer Council
  • Consumer Council