Consumer Council for Northern Ireland

Consumer Council for Northern Ireland
Floor 3, Seatem House,
Belfast
BT2 8EN
United Kingdom

Contact Details

[email protected]

028 9025 1600

http://www.consumercouncil.org.uk

https://twitter.com/ConsumerCouncil

https://www.facebook.com/consumercouncilni

Sectors

We are the statutory consumer body for Northern Ireland. We provide advice and information, investigate and resolve complaints, and advocate on your behalf.

Our aim is to make the consumer voice heard and make it count. We have a statutory remit to promote and safeguard the interests of consumers in Northern Ireland and we have specific functions in relation to energy, water, transport, postal services and food.

Consumer Council for Northern Ireland's Content

News

Further falls in wholesale energy prices must be passed onto Northern Ireland consumers

Consumer Council for Northern Ireland

The most recent Bord Gáis Energy Index was launched yesterday. This shows that over the last year, there has been a 64% reduction in wholesale gas prices, and a 38% reduction in wholesale electricity prices.

News

The Consumer Council advises Thomas Cook passengers to claim refunds

Consumer Council for Northern Ireland

The Consumer Council is advising ATOL protected Thomas Cook customers to claim their refund as soon as possible.

News

Advice for passengers affected by Thomas Cook’s compulsory liquidation

Consumer Council for Northern Ireland

The Consumer Council has advised passengers affected by Thomas Cook’s compulsory liquidation to check with the Civil Aviation Authority’s (CAA) special Thomas Cook website (thomascook.caa.co.uk) for the most up to date advice and information.

News

Educational video series for consumers in supported living accommodation

Consumer Council for Northern Ireland

The Consumer Council, in partnership with Triangle Housing, and Mid & East Antrim Borough Council, has developed a five part video series to educate and inform consumers living in supported living accommodation about managing their home energy.

News

New generation of Scamwise Champions

Consumer Council for Northern Ireland

ScamwiseNI Partnership has today, Thursday 19th September, launched a new Scamwise Champion Scheme, which is designed to empower young people to stay safe from scams and know how to report them.

News

Falls in wholesale energy costs should be passed onto consumers

Consumer Council for Northern Ireland

Following further decreases in the wholesale electricity and gas markets from the corresponding period last year, The Consumer Council is calling on energy suppliers to transparently pass these reductions onto consumers.

News

Advice for passengers as Ryanair cuts Belfast International Airport flights

Consumer Council for Northern Ireland

Following the announcement by Ryanair that it is cutting or ending some routes from Belfast International Airport from November 2019, The Consumer Council is reminding people of their rights.

News

Click Energy customers next to be hit with increase

Consumer Council for Northern Ireland

Click Energy customers will be disappointed to hear that as well as seeing a 5.87% increase in the unit rate of electricity they pay, from 1 October 2019 they will also have to pay a standing charge of 8.895p or 11.138p per day.

News

Welcome relief for natural gas consumers

Consumer Council for Northern Ireland

Natural gas consumers in the Ten Towns and Greater Belfast areas will welcome Firmus Energy Supply’s decision to decrease its prices by 8.77% from 1 October 2019, according to The Consumer Council.

News

Further blow to consumers as two more electricity suppliers announce increases

Consumer Council for Northern Ireland

Consumers in Northern Ireland need to be provided with clear and transparent information as to why the price they pay for their electricity has increased, according to The Consumer Council.

Consumer Council for Northern Ireland

Consumer Council for Northern Ireland

Contact Details

Sectors

Consumer Council for Northern Ireland's Content

Further falls in wholesale energy prices must be passed onto Northern Ireland consumers

Consumer Council for Northern Ireland

The Consumer Council advises Thomas Cook passengers to claim refunds

Consumer Council for Northern Ireland

Advice for passengers affected by Thomas Cook’s compulsory liquidation

Consumer Council for Northern Ireland

Educational video series for consumers in supported living accommodation

Consumer Council for Northern Ireland

New generation of Scamwise Champions

Consumer Council for Northern Ireland

Falls in wholesale energy costs should be passed onto consumers

Consumer Council for Northern Ireland

Advice for passengers as Ryanair cuts Belfast International Airport flights

Consumer Council for Northern Ireland

Click Energy customers next to be hit with increase

Consumer Council for Northern Ireland

Welcome relief for natural gas consumers

Consumer Council for Northern Ireland

Further blow to consumers as two more electricity suppliers announce increases

Consumer Council for Northern Ireland

More Information

Type of Organisation

Team