Collaboration

Mobility Aids Service - Customer Service Volunteer (Portadown)

British Red Cross

British Red Cross

If you enjoy being in an office and like meeting people, this is the role for you. You’ll be providing people with wheelchairs and other equipment to help them get moving again after illness or injury. Ideally you will live within 10 miles of the British Red Cross office in Portadown.

What you will be doing

  • Giving a warm welcome to customers visiting or phoning us.
  • Helping people wanting to hire a wheelchair or other equipment.
  • Using a computer-based stock control system.
  • Showing people how to use equipment.
  • Taking payments / donations

The skills you need

  • Physically able to safely lift or move wheelchairs and other mobility equipment
  • Some customer service experience is desirable.
  • Enjoy meeting people and good people skills.
  • Able to work independently and in a team.
  • Good IT skills.
  • Able to commit to a regular shift on a weekly basis.

What's in it for you

  • Meet new people and be part of a dynamic and inclusive team.
  • A great opportunity to use your existing skills or gain new ones.
  • An opportunity to be part of the world’s largest humanitarian organisation and the knowledge that you are making a positive difference to people’s lives.
  • All training and induction for the role.
  • Reasonable pre-agreed travel expenses for the role including for attending training.

We are looking for volunteers who;

Will be available on a regular, weekly basis.
Available to cover a 4 hour shift.
Shifts available Tuesdays, Thursdays and Fridays 9:30am to 1:30pm.
Can commit to volunteering for a minimum 12 months.

Last updated 2 months 3 weeks ago

Closing Date

Sunday / 30 November 2025 3:13pm

Location

Annagha Business Centre
Tandragee Road
Portadown
BT62 3BQ
United Kingdom

Contact Details

volunteerrecruitment@redcross.org.uk

Please contact the email address provided for more information - FAO Alison  or use the link to apply