Volunteer Programme Manager

Key Tasks

1. Recruit, manage and co-ordinate training for a team of residential volunteers and non-residential volunteers to support our staff to deliver our mission. This includes community members, who often act as volunteers in roles such as community presence.

2. Develop and nurture a culture of openness, allowing volunteers to take risks, encourage self-reflection, and express ideas and concerns during their time with Corrymeela while ensuring their physical and emotional wellbeing.

3. In line with our organisational plans, develop and deliver an annual volunteer implementation plan and provide regular reports to the Senior Management Team (SMT). Ensure the programme is benefiting volunteers and in alignment with the Corrymeela Charter and our Strategy.

4. Develop and manage the volunteer programme in accordance with our policies and procedures. Ensure all volunteers align with Corrymeela’s Code of Conduct policy and the programme operates within current legislation and volunteer best practice.

5. Provide line-management support for each of the residential volunteers, with input from key stakeholders, to ensure their placement benefits them and our mission.

6. Support volunteers to integrate well into the community, by ensuring good communication and nurturing good relationships between volunteers, staff and members.

7. Develop a network of non-residential volunteers to support our mission.

8. Sustain and develop relationships with local and global partners who can help recruit volunteers.

9. Maintain up-to-date, high quality volunteer records on our systems and ensure compliance with appropriate external agencies.

10. Be responsible for building and maintaining the volunteer rota, managing all logistics including volunteer leave and other associated administrative duties.

11. Oversee the volunteer UKVI/Passport/Visa documentation and ensure compliance of HM Government immigration requirements.

12. Produce and manage the Volunteer Department budget.

Any other reasonable duties as requested by the Head of Programme.

Essential Criteria:

The Volunteer Manager must have demonstrable evidence of the following:

1. A relevant third level educational qualification and two years’ paid and voluntary experience in volunteer management, social work or youth work. Or Three years’ paid and voluntary experience in volunteer management, social work or youth work with a minimum of 2 A-Levels or equivalent and, GCSEs in Maths and English.
2. Proven track record in recruiting, training and managing staff and/or volunteers to develop professionally and deliver organisational outcomes.
3. A clear understanding of Corrymeela’s mission and a commitment to its ethos.
4. At least one year’s experience in developing and delivering annual plans and budgets.
5. Outstanding interpersonal skills, including evidence of building and leading teams, negotiation and conflict resolution skills.
6. Effective organisational, administrative and IT skills, including proficiency in Word, Excel and PowerPoint.
7. Demonstrable experience in managing relationships with key internal and external stakeholders.
8. Current full driving licence (Valid for use in the UK) and access to a car on appointment.  This criterion will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport, which will permit the applicant to meet the requirements of the post.
9. Satisfactory pre-employment check which will be conducted via AccessNI (Corrymeela will conduct this prior to appointment).
10. Legal status to work within the UK.

Desirable Criteria:

1. Relevant qualification in in management, coaching, mentoring, teaching, training and/or mediation.
2. Experience in the peace building / conflict mediation sector.