Team Leader

About Action Renewables: Founded in 2003, Action Renewables is one of Northern Ireland’s longest-established renewable energy companies. We are a registered charity, funded by Action Renewables Energy Trading Ltd. We support over 7,000 customers. Our unique charitable focus drives our mission to raise awareness of climate change by promoting renewable energy products and services, while also supporting our community through various projects. We are seeking a Team Leader to support the Head of Projects and be an active member of the Action Renewables team.

Action Renewables is excited to announce the recruitment for the role of Team Leader:

The Team Leader will manage the microgeneration team which provides administrative services to small renewable generator clients. This team uses our bespoke online system to obtain and validate annual meter readings from approximately 6,000 clients and processes annual payments to the clients. Throughout the year the team will liaise with clients to address submission queries which may arise, and deliver services both internally and to external partners. Strong administrative experience and attention to detail is key.

The main requirements and responsibilities of the Team Leader role are:

• Motivate and inspire the team to achieve high performance
• Delegate tasks according to team members’ strengths and workloads
• Communicate effectively with the team and clients
• Ensure client satisfaction through prompt and efficient service delivery
• Monitor team performance, provide feedback, and facilitate professional growth
• Efficiently manage time and prioritise tasks for the team
• Maintain and develop existing services and seeking new income streams
•Developing Action Renewables’ relationships with industry stakeholders such as Ofgem, Utility Regulator, NIE Networks, electricity suppliers and other relevant bodies
Essential criteria:
•Level 6 (degree level) qualification
•3 years’ experience managing a team in a busy administrative environment
•Excellent communication and presentation skills
•Experience of client management
•Experience of data management
•Able to demonstrate excellent verbal, written and numeracy skills
•High level experience of IT systems, particularly Microsoft office packages. 

If this role is of interest to you, please contact Annette Herty by email at: recruitment@actionrenewables.co.uk to request a candidate information booklet. This contains further information regarding the role.

Closing date: 12 noon on Monday 16th September 2024

Please note we can only accept applications from candidates who have a legal right to work within the UK.