Social Supermarket Manager

Job Title: Social Supermarket Manager

Responsible to: Financial Inclusion Manager   

Hours:   39 hours per week, incl. occasional weekend and evening work

Salary: £30,680pa + pension

Kickstart Social Supermarket, operating under LCC Community Trust in Lisburn, is an innovative initiative designed to support individuals and families facing food poverty. Since its inception in January 2018, Kickstart has assisted over 600 families in Northern Ireland by providing access to affordable food and comprehensive support services. 

The program offers members the opportunity to purchase heavily discounted food and fresh produce for a nominal weekly fee, allowing them to choose items that suit their preferences while alleviating financial pressure. Beyond food and financial assistance, Kickstart provides one-on-one mentoring, group classes, and workshops aimed at enhancing budgeting, cooking, and parenting skills. Additionally, benefits advice is available to offer guidance on financial entitlements. 

Clients can access Kickstart's services through referrals from one of their 80 partner agencies or by self-referring via phone. Following an initial needs assessment, a personalised goal plan is developed to address each client's unique circumstances. The supermarket operates on Thursdays and Fridays by appointment, while the main center is open Monday to Friday from 9:30 am to 3:30 pm.

lisburnsocialsupermarket.com

The Role

The right person will have a strong desire to help people as well as experience in successfully delivering a project and overseeing team members. Our social supermarket helps people to not only receive access to reduce cost food but to get their finances back on track so they can become self sufficient again and contribute to our local community. If you enjoy supporting people and seeing lives transformed then this may be the role for you. You will be responsible for overseeing a small team of staff and volunteers to ensure food is ordered and parcels are ready for clients on our 'shop days' as well as ensuring every client has a personalised development plan to get them back on track. Working alongside our Financial Inclusion Manager, you will support clients to produce a personalised budget and deal with any arising issues, either through onsite support or signposting to specialist advice services. 

Primary Duties and Responsibilities

Coordination of Social Supermarket : 

Day to day coordination of SSM (Social Supermarket) 

Meet weekly with Outreach Worker, Financial Inclusion Manager and support staff to complete client review and plan appointments 

Ensure all clients have and are adhering to their personal development plan 

Liaise with facilities coordinator to oversee stock and volunteers for packing & organising donations 

Complete weekly orders for food & supplies 

Respond to all enquiries related to SSM 

Keep accurate & up to date records of all SSM requirements 

Ensure all health & safety requirements & standards are being upheld 

Liaise with partner organisations to keep them up to date with SSM 

Liaise with partner organisations to arrange appropriate support groups / workshops for clients as necessary 

Work closely with all colleagues across LCCCT projects 

Monthly reporting for funders, CEO & Board 

Attend & identify training required 

Any and all other duties 

Additional Information

• All staff must familiarise themselves with all the Policies and Procedures of LCC Community Trust and work within both procedural and legal frameworks including Health and Safety and Equal Opportunities, Discipline Procedures and Confidentiality.
• In particular all staff have a duty to ensure they comply with requirements under the Protection of Vulnerable Adults and Children and section 75.
• An access NI check will be carried out for successful candidate, however a criminal record will not necessarily be a bar to obtaining a position.
• Please see job specification for more detail. 

To apply please send CV to admin@lcccommunitytrust.org by 19th March midday