Senior Housing Officer

The post holder will be required to;

To undertake all duties associated with the post of Senior Housing Officer, under the direction and guidance of the Housing Manager/Director of Housing and Corporate Services

To assist the Housing Manager with the management of the Housing Team on a day to day basis.

To oversee, guide and mentor the housing team to ensure duties are being delivered in accordance with policy and procedure.

To support the Housing Manager with tenant and licensee management to ensure best use of housing stock, rent and void management, anti-social behaviour complaints, etc.

To ensure the achievement of the objectives set for the area of responsibility.

To ensure the provision of a high quality, customer focused range of services, ensuring continuous improvement.

To instil a culture of customer focussed business development.