Job | Full Time

Senior Caseworker and Research Officer

SDLP

Information, Advice & Advocacy
£34,709
34.00
We are looking for a dedicated Constituency Support Officer to assist Mark H Durkan MLA in supporting residents, businesses, and community groups across Foyle. This role involves managing casework, engaging with stakeholders, assisting with policy research, and coordinating office operations and events. The ideal candidate will have at least two years of experience in a similar role, dealing with housing cases and giving benefit advice, strong communication and organisational skills, and a passion for helping the community.

An exciting opportunity to join Mark H Durkan MLA’s team, supporting constituents, businesses, and community groups across Foyle. This role involves managing casework, correspondence, and policy research, ensuring effective communication and engagement with stakeholders.

Key Responsibilities:

✅ Casework Management – Handling and monitoring constituent issues with sensitivity and confidentiality.
✅ Policy & Research – Assisting with legislative matters, questions, and motions.
✅ Community Engagement – Building relationships with local businesses and groups.
✅ Office & Event Coordination – Managing meetings, social media, and public events.
✅ Administrative Support – Supporting office operations, diary management, and correspondence.

📌 Essential: Minimum 2 years of experience in a similar environment. Strong communication, organisational, and problem-solving skills required.

Closing Date

Friday / 21 March 2025
5:00pm

Contact Details

141 H Strand Road, Frank Long's Complex
Derry
BT48 7PB
United Kingdom

markh.durkan@mla.niassembly.gov.uk

Files

Senior Casework and Research Officer Job Description and Person Specification March 2025.docx Senior Case Worker & Constitency Assistant Job Application March 2025.docx