Receptionist & Clerical Support

We are recruiting for a Receptionist & Clerical Support role to provide an efficient and effective reception in the Naomi Centre, Ballymena and give clerical support to other teams across Women’s Aid ABCLN. To meet and greet visitors and service users in a professional, friendly and welcoming manner. Receive and process referral requests from professionals, clients, etc. Deal with telephone calls and queries, recording queries and calls for staff. Prepare rooms for meetings/group work and return rooms to order. Assist with administrative tasks such as filing, data entry, word-processing etc. Collate records for incoming, outgoing calls, support calls and drop-ins. Maintain diaries. To provide written reports as required. Maintain filing systems. General office duties. To work alongside volunteers and encourage them in their role, within the organisation. Maintain personal professional development to renew and enhance skills. Maintain an understanding of issues in relation to domestic abuse regionally, nationally and internationally.