Receptionist / Administrator

The ideal candidate will be the first point of contact for our clients, providing excellent customer service and administrative support. This role requires strong organisational skills, proficiency in office software, and a keen attention to detail to ensure smooth operations within the office environment.

Duties

• Greet and welcome clients with empathy and understanding ensuring a positive first impression.
• Answer and direct phone calls with appropriate phone etiquette, taking messages when necessary.
• Manage incoming and outgoing correspondence, including emails and postal mail.
• Perform clerical duties such as data entry, filing, and maintaining office records.
• Assist with scheduling appointments and managing calendars for appointments.
• Maintain an organised reception area/interview rooms, ensuring it is tidy and presentable at all times.
• Utilise Google Suite for document creation and management
• Support administrative tasks as required, contributing to the overall efficiency of the office.

Requirements

• Proficiency in Google Suite applications (Docs, Sheets, etc.) is essential.
• Strong organisational skills with the ability to manage multiple tasks efficiently.
• Previous experience in an administrative or clerical role is preferred.
• Strong communication skills with a focus
• Ability to work independently as well as part of a team in a fast-paced environment.
• A proactive attitude towards problem-solving and customer service.

If you are an enthusiastic individual looking to contribute to a dynamic team while developing your career in administration, we encourage you to apply.

We are looking for an enthusiastic individual to join our team and make a real difference to the community. You will have a passion for working with people, helping them through challenging situations with a willingness to train and learn on the job. The Advice trainee will learn about all aspects of our service and develop skills to deliver high quality advice. The successful applicant will have a positive attitude and desire to learn, excellent IT skills, and strong communication skills.

Essential:

1. An interest in and understanding of the voluntary and community sector in Northern Ireland

2. Ability to work within the mission, vision and values of Community Advice Newry, Mourne and Down.

3. Committed to Community Advice Newry, Mourne and Downs policy of equal opportunities.

Salary: £12 per hour

Please email your CV and letter explaining why you are suitable for this role to Anne@advicenmd.com

We reserve the right to enhance our shortlisting criteria.

Please note that we are unable to respond to applicants who have not been shortlisted.