Outreach Support Worker Part Time and Full Time

Assertive Outreach is a vital, often life-saving service that operates 365 days a year from 7am to 3am. Our outreach teams work to engage rough sleepers and those partaking in street activities such as begging or using substances in public places, to move them off the streets and into accommodation where and when available.  

Each morning the Assertive Outreach Team will find and transport Rough Sleepers to the Drop-In where their basic physical needs will be met. The team will then work with this cohort completing needs assessments and support plans, liaising with the NIHE etc. to ensure that there is no second night out for the individual.  

Assertive Outreach will provide a Code 7 service to support ‘blue light’ services. Where appropriate, individuals are transported back to their hostel/accommodation or if this is not feasible to the Drop-in as a place of safety and to rest. Code 7’s is a critical element of Outreach as it prevents loss of accommodation, reduces the risk of individuals entering the criminal justice system and reduces the misuse of expensive blue light services.  

Staff must have 2 years driving experience with current UK clean licence. 

Fulltime Staff: Monday to Friday 7.00am - 3.00am  

Team 1:  Early shift: 7am – 4pm (8.5 hours)                  Late shift: 5pm – 2am (8.5 hours) 

Team 1 covers these shifts week about and equals 42.5 hours per week. 

Team 2: Early shift: 8am – 5pm (8.5 hours)                    Late shift: 6pm – 3am (8.5 hours) 

Team 2 covers these shifts week about and equals 42.5 hours per week. 

Part time Staff: Saturday and Sunday 7.00am - 3.00am  

There are 4 weekend teams who work the above four shifts. These teams are static and work the same shifts every weekend; equals 17 hours per week. 

Pay Scale NJC Pt 7 – 11 £24,294 - £25,979 or (pro rata). 

Holidays and Benefits: 

20 days per annum plus Public Holidays 

• Contributory Pension Scheme 

• Benenden Health Care Programme 

• Training & Development  

• Staff Wellbeing Programme 

Closing Date : 4th February 2025 @ 17.00