Employment & Training Services Operations Manager

Based in North Belfast

37.5 hrs per week

Salary: £34,106 - £37,107 per annum.

Responsible for: The Operations Manager will be responsible for the management, development and implementation of all Training and Employment Services programmes, offices, staff and its outreach provision on behalf of our client..

Essential Criteria

1. Recognised professional qualification Level 5 or above in a relevant field; (candidates must demonstrate how their qualification is relevant) with a proven track record of 3 years or more experience within the last 5 years as an Operations Manager or equivalent;
   Or
   A recognised professional qualification Level 3 or above in a relevant field; (candidates must demonstrate how their qualification is relevant) with a proven track record of 5 years or more experience within the last 7 years as an Operations Manager or equivalent.
    
2. Proven track record of achieving volume and/or quality targets in an outcome driven service delivery environment; including analyse of data to determine trends and make accurate forecasts.
    
3. Proven experience of building effective partnerships, networking and managing stakeholder relationships.
    
4. Proven experience of strong communications skills, with the ability to motivate, drive and manage a busy office environment and staff
    
5. Demonstrable experience of quality improvement initiatives.
    
6. Own vehicle and driving licence
   (Consideration will be given to candidates, who because of a disability, cannot hold a driving license but they must have access to a mode of transport that allows them to fulfil the duties of the post)
    
   Desirable Criteria:
   (Desirable criteria may be used to shortlist applicants, should there be a need to facilitate manageable shortlists)
    

1. Proven management experience within an employment / training field
2. Knowledge of funded programmes such as European Social Fund
3. Proven experience of working with Output Related Models of funding and an uunderstanding of managing within a target-driven environment