Director of Clinic Operations

Reports To Chief Executive Officer 

Job Summary 

The Human Health Project (HHP) Director Clinic Operations provides administrative oversight and assistance to the General Operational Manager, in the Development, organization, implementation and evaluation of Clinic/Program Operations in accordance with accepted practice and policies and procedures. 

This includes personnel oversight, providing on- going Quality Improvement monitors, ensuring current standards are met and ensuring that the skills and educational needs of the staff are met. The Director is responsible for the quality of patient care. The Director ensures that safe patient care is provided by qualified, competent, patient care staff to all patients who present to the programs. 

Duties 

1. Provides Administrative oversight to the daily operations of the programs

2. Ensures standards of patient care through QA monitors 

3. Understands and works toward meeting current regulatory standards 

4. Anticipates program leads’ needs 

5. Addresses problems involving personnel, patient, families and the general public 

6. Defines the overall purpose of the programs in accordance with goals 

7. Plans with HHP Learning Academy department orientation and in-service training for staff members 

8. Plans and evaluates job descriptions annually 

9. Responsible for on-going performance evaluation, guidance and development of personnel 10. Ensures smooth daily operations and steady progress towards established program goals 

11. Plans and operates within the approved budget 

12. Responsible for cost effective programs 

13. Identifies problems and communicates solutions to appropriate personnel 

14. Keeps open communication with program staff 

15. Provides opportunities for growth and development of program staff 

16. Holds staff meetings to provide opportunity for participative planning

17. Responsible for overseeing volunteers and support staffing at all programs 

19. Performs other duties as assigned 

Qualifications 

1. Graduate of accredited School of Nursing 

2. Current licensure by the California or other State Board of Nursing 

3. Previous charge nurse/management experience preferred 

6. Exhibit progressive professional development 

7. Demonstrates flexibility and reliability 

8. Ability to prioritize and problem solve 

9. Ability to maintain sensitivity and objectivity to chronic medical and social problems 

10. Ability to relate well to patients, families and co-workers

11. Completion of crisis prevention training