Constituency Assistant - Dungannon

Job Description 

• Assisting with Diana Armstrong MLA diary management
• Ordering and managing stationery stock/office equipment
• Contributing to strategic planning
• Developing and implementing office systems/procedures
• Responsibility for ensuring that office is fully equipped
• Responsibility for efficient data and file management to comply with Data Protection
• Managing and progressing portfolio of casework appropriately
• Ensuring enquiries are dealt with sensitively and confidentially
• Monitoring Assembly legislation and debates
• Operation of IT & Software packages
• Maintaining up-to-date knowledge of relevant legislation
• Planning and organising events
• Assisting MLA in preparing for visits, events, questions and motions
• Providing secretarial support for meetings as required
• Providing general admin support (typing, emails, phone calls, distributing mail, filing, photocopying, etc.) 
• Building relationships with business, community and other groups in constituency
• Liaising with groups within the constituency and the general public on the Members behalf as necessary
• Responding to correspondence and enquiries from constituents, the media, lobbyists and pressure groups
• Dealing with complex queries and complaints on Members behalf, including drafting letters/emails.
• Gathering relevant information to resolve or progress cases
• Liaising with Government agencies, voluntary sector and others to resolve constituency matters
• Identifying local community groups/key contacts 
• Attending surgeries, tribunals and meetings as appropriate
• Ensuring all casework is logged; monitoring progress and ensuring all identified actions are taken
• Ensuring that enquiries are dealt with sensitively and confidentially
• Updating/maintaining internet social networking media
• Maintaining Office in a clean and tidy condition
• Other duties as required in support of the MLA carrying out their Assembly duties

Please note this is not an exclusive list of duties and responsibilities, you may be asked to complete other duties.