Constituency Assistant

Main Responsibilities will include:

• Providing general admin support (typing, emails, phone calls, distributing mail, filing, photocopying, etc.)
• Managing social media and preparing press releases
• Providing information/advice to constituents on a range of issues including Housing, Welfare, Health and local council queries.
• Managing and progressing portfolio of casework appropriately
• Ensuring enquiries are dealt with sensitively and confidentially
• Assisting in preparing for visits, events and meetings
• Attending training sessions as required
• Other duties as required in support of the MLA carrying out their Assembly duties

Essential Criteria

• Applicants must have 1 years minimum experience within a busy office environment
• Experience in providing general administrative support including typing, filing etc
• Must have a working knowledge of Microsoft Office, Outlook/Emails etc
• Ability to work from own initiative and see tasks through to conclusion
• Demonstrate a working knowledge of GDPR
• Empathetic with a good understanding of dealing directly with the public

Desirable Criteria

• Good problem solving and communication skills
• Good organisational skills and the ability to prioritise
• Good knowledge of social media and preparing press releases
• Awareness of local and political issues within the constituency.