Coffee Shop Manager

We are seeking a dynamic and experienced Coffee Shop Manager to lead The Old School House Café, a 35-seat coffee shop situated in the tranquil surroundings of Somerton House. As the face of this exciting income-generating initiative, you will oversee all operations, ensuring high-quality food and exceptional service while driving profitability and customer satisfaction.

In this role, you will be responsible for day-to-day management, including staff and volunteer recruitment, stock control, and financial performance. You'll work closely with the Enterprise and Business Development Manager to meet sales targets and promote the café through marketing initiatives and social media. Your leadership will create a warm, welcoming atmosphere for visitors, reflecting the ethos of the Northern Ireland Hospice.

Key responsibilities include managing team performance, maintaining health and safety standards, planning staff rotas, and ensuring operational excellence. If you are a proactive leader with a passion for hospitality and a commitment to delivering excellent customer service, we’d love to hear from you.

Salary:
£26,279 - £28,122

Contract:
Permanent

Location:
The Old School House Café, Somerton House, Belfast

Hours:
37.5 per week (flexibility to work weekends, as required per rota)

What we offer:

• 25 days annual leave
• 10 Bank Holidays
• Staff wellbeing and employee assistance programme
• Occupational Sick Pay
• A commitment to development of staff through training and learning opportunities.
• Focus on Employee Wellbeing Initiatives
• Comprehensive induction training programme
• Employee Assistance Programme including access to 24/7 Doctors support.
• Cashback health scheme
• Special offers at over 600 leading high street and online retailers
• Free onsite car parking

For further information, and to apply, please visit our website https://www.nihospice.org/jobs/current-vacancies/. If you have any queries, please contact a member of the People & Organisational Development Team on 02890 781836.

The closing date for applications is 14th October 2024 at 4pm. (we recommend that applications are submitted at least 15 minutes prior to the closing time to ensure technical difficulties are not encountered).
 

For guidance on how to apply using our online application platform GetGot, or troubleshooting any potential issues, please refer to the following link: Getgot Application FAQs

Please note all correspondence will be sent to the email address provided on your application form. Please ensure to check your 'junk/spam' folder as due to personal email security settings, emails can sometimes appear here. Any email correspondence will come from an email address ending in @nihospice.org.

“We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.”