Job | Part Time
Casework Officer (Part Time) - Michelle Guy MLA
Alliance Party
Other
£26,694 Grade 1 pro rata
20.00

The Casework Officer will be predominantly responsible for managing casework and constituency queries to support the work of Michelle Guy MLA. This is a vital role that requires someone who is dedicated, proactive, organised and resourceful.
Main duties below. For full details please see attached Job Description and Person Specification.
- To assist in the work of the Constituency Office by delivering effective casework as part of Michelle Guy MLA’s constituency services, and any other duties required to run the Constituency service.
- Log casework, monitor progress and take appropriate action
- Deal with enquiries sensitively and confidentially
- Review key themes emerging from casework to identify issues to be progressed either with statutory agencies or by legislative action
- Responsibility for efficient data and file management to comply with GDPR and data management
- Planning and organising meetings and provision of secretarial support as required
- Liaising with groups within the constituency and the general public on behalf of Michelle Guy MLA
- Responding to correspondence and enquiries from constituents, media, lobbyists, businesses and community groups as required
- Dealing with complex queries and complaints on the Member’s behalf, including drafting letters for the Member to sign
- Attending surgeries and as appropriate
- Attending work related training and networking meetings to develop skills
Closing Date
Friday / 30 August 2024
12:00pm
12:00pm
Contact Details
Michelle Guy MLA
michelle.guy@mla.niassembly.gov.uk
Note this role will be based primarily at the Lagan Valley Constituency Office but also, as required, Parliament Buildings, Stormont
Lagan Valley Constituency Office
6 Market Place, Old Warren
Lisburn
BT28 1AN
United Kingdom
michelle.guy@mla.niassembly.gov.uk