Business Support Officer – Assets

Hours:    37 per week    

Location: Belfast / Holywood

Reference:     FHA04064

Salary: £27,269 (SP11) - £30,060 (SP17) per annum         

This role has been assessed as suitable for hybrid / smart working.

The Business Support Officer will report directly to the Director of Assets and will assist the Asset Managers to provide a high quality service including business support, quality management, customer services and complaints and assist in the correlation and production of auditable performance data and reports.

If you wish to be part of our team ensuring our homes maintain their quality status, apply today.

In return we will offer you a high degree of responsibility, plenty of challenge, opportunities for learning and personal development and a range of rewarding benefits including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs (including cover for dependent children in full time education up to 18 years of age), free employee health checks and a Cycle to Work scheme. Flexibility regarding working hours is also offered in some areas of the business.

For further information on employee benefits go to the careers section of our website.

To access the full criteria and to apply online, please click the 'Apply' button. 

The Association

Radius Housing provides quality and affordable social housing in over 80 towns and cities throughout Northern Ireland.  We provide a range of services from sheltered housing for the over 55’s and general needs housing for families and single people, as well as specialist care and support facilities for the frail, elderly, people with dementia and learning disabilities and other complex needs.

We have invested £21 million to improve our homes and residential care facilities.

Each year we receive and respond to over 50,000 repair callouts, and carry out general, cyclical and major repairs to the Association’s properties, ensuring they remain in good condition. We also provide minor disability aids and major adaptations for tenants. Our Assets team sees the bigger picture every step of the way.

Our aim is to be an employer of choice and to recruit employees who will embrace our vision and values and fulfil our performance standards within their role.

Criteria

To be shortlisted, candidates need to provide evidence of the following as a minimum:

1. Good general level of education to include at least 3 A Levels (at a minimum of Grade C or above) and GCSE English and Maths (or equivalent)

OR

QCF Level III (previously NVQ) in Business Administration or equivalent relevant qualification.

AND

Eighteen months administration experience working in a business environment including operation of a bespoke computerised system.

2. Demonstrable experience of working in an environment regulated by set working policies and procedures.

3. Excellent level of IT literacy with demonstrable experience of Microsoft Office and in particular experience in the use of Microsoft Excel spreadsheets including the production of graphs, charts and pivot tables with the ability to manipulate and interpret data and produce analytical reports.

Radius reserves the right to enhance criteria to facilitate shortlisting.

Closing date for applications is 14 March 2025, unless otherwise stated.

Association wide waiting lists may be compiled for future same or similar vacancies permanent / fixed term which may arise. 

Radius is an Equal Opportunities Employer.