'Bout Ye' Visitor Engagement Volunteer

The Liminal Space have been working with Ulster Museum since September 2023 on a new prototyping project. The aim of this project is to facilitate conversation with visitors and staff around the museum’s new masterplan and prototype new ways of public engagement. The Bout Ye Prototype concept has been created with input and conversations with both staff, the museum network and the wider public.

Bout Ye? Speaks to local people, and seeks to find out how they are, and what’s important to them in relation to Ulster Museum.

Volunteers will be supporting Bout Ye? By engaging with visitors and supporting the installations around the Ulster Museum.

The new installations will be a talking point for visitors, prompting them to think about the museum and what they would like to see happening in future. Volunteers will work with staff, inviting visitors to seek out and engage in various artwork and feedback opportunities. Volunteers will be briefed to ask visitors about their experience of using the installations and capture the responses written in the space.

Key tasks may include:
•Meeting and greeting visitors as they arrive at the museum.
•Encouraging visitors to engage in the interactive activities.
•Talking to visitors about their experiences and recording responses.
•Regularly checking activity areas.
•Supporting visitors participating in activities.
•Recording activity responses and storing them safely.
•Preparing activities ie. Laying out and preparing materials
•Collecting email addresses from visitors to send insight surveys to gather further feedback and engagement.

•This is an active role and volunteers will be required to move around the museum site for the duration of the shift.
•Volunteers must be 18+
•A reference is required for this role (please note that family members cannot provide references)

Perks and Benefits
• Develop soft skills and learn how to approach visitors within the museum environment.
• Become familiar with visitor’s motivations and needs within museums.
• Gain experience in a visitor facing role in the museum sector.
• Develop and enhance your communication and people engagement skills
• Volunteers will participate in regular in-house training
• Make a difference to the Ulster Museum project and have an opportunity to shape and gather feedback
• Expenses are reimbursed in line with our volunteer policy

Skills You'll Need
• Friendly approachable manner required to speak to visitors and put them at ease.
• Care about role our cultural institutions play in our communities
• Experience in dealing with the public
• Customer services or visitor research experience would be an advantage but not essential for this role.
• Enthusiastic and Reliable
• An interest in sustainability and climate change would be beneficial but not essential.

Apply Here: https://volunteer.nationalmuseumsni.org/volunteers/opportunity/10224907 

To find out more about this opportunity please register to attend our Information Lunch on 28th June @1pm in Ulster Museum

Book your place here: https://forms.office.com/e/7Ft2qDrPXj