Universal Credit Overpayments, Recovery and Debt Collection

This 90-minute nutshell course will refresh, inform and update learners on Universal Credit’s treatment of overpayments and debt collection with a focus on the following:

• What is, and is not recoverable as an overpayment and at what level.
• Legacy benefit recovery within UC
• Waivers, adjustment and hardship
• The order of debt / repayment and how it impacts an award.

Who Should Attend

This course has been designed for those working with Universal Credit. It is best suited to those who have already obtained a foundation knowledge of Universal Credit.

Accreditation

Non-accredited

Fees

Advice NI Member Rate - £30

Voluntary/Community- £40

Private - £55

CPD

This course is worth 1 CPD point under the Northern Ireland Advice Quality Standard.

Professional Framework

This is a CPD course to keep you up to date with the latest Universal Credit changes. It links to The Money & Pension Service ‘Money Guidance Competency Framework’ and to a range of National Occupational Standards for Legal Advisers including:

SFJIB19 - First line welfare rights legal advice

SFJIB20- Provide specialist welfare rights legal advice

Pre-Learning Requirements

No pre-learning requirements

Registration Information

For our member organisations, please ensure you register with your work email address otherwise you will not receive your discounted member rate

Similarly, for Advice NI staff, please register using your work email address as your registration will not be fully complete otherwise.