Panic Free Zone: Proactive Approach to Dealing with Problems

This session will develop the knowledge, skills and abilities of office bearers and trustee members, and help them to understand their roles and responsibilities as chair, secretary and treasurer. It will help them understand the importance of a clear decision-making process and succession planning, and the importance of working in partnership in order to build influence and ensure the voice of volunteers is heard.

When it comes to recruiting and retaining volunteers, demonstrating the contribution people can make to your cause is vital. In fact, having a good understanding of the contribution of volunteering to your organisation is essential if we want to secure funding, influence effectively and so much more. In this session we’ll explore the development of methods for measuring the contribution volunteers make to an organisation and society, how those methods work, their pros and cons, why you should measure volunteering and how to use the data you produce.

This free session will start with lunch at 12.30. About the session: As involvement in formal volunteering decreases and people seek more informal and flexible ways to contribute to their causes, charities need to adjust to this challenge. This requires a little disruptive and creative thinking, to reimagine involvement in the charities in new ways that are attractive to differing audiences. The session will explore the drivers for change, the potential advantages of a more flexible and diverse approach to volunteering and participation. It will encourage charity leaders to imagine whole new ways for people to contribute to their missions. We will explore micro-volunteering, coproduction and how to build communities of interest and boost lifetime value in participation. Chris Wade, Founder and Managing Director, Time for Impact. Chris has an extensive career in the charity sector that spans almost 25 years.

This 2-hour workshop on Befriending will cover the following: What is Befriending? Benefits of Befriending Effective Communication Skills – Body language and tone – Face-to-face Vs Telephone – Use of questions Boundaries