Makaton Taster Session (90 minutes)

Leading & managing volunteers can be very fulfilling, but it also comes with some notable challenges. Even the best planned volunteering projects can struggle to attract and retain volunteers for the long term, leading to the need for repeated rounds of recruitment and the potential for burn-out in those volunteers who do remain.

What do you need to include in a volunteer induction? How do you make it visually appealing? How do you value your volunteers, recognise they have other commitments, give them a voice? Have you considered moving volunteer induction online, or providing a combination of online and face to face? We will look at good practice and how we ensure we are being proactive and not reactive to our volunteers.

Join Volunteer Now Enterprises Ltd for a short session to look at volunteering in terms of recruitment, retention, and recognition.

Sometimes managing & leading volunteer teams can present us with unique challenges that can be difficult to overcome. Issues like: Volunteers who have come into conflict with each other in a way that is damaging team morale Volunteer teams who dislike & resist changes that the organisation wants to make Volunteers who are not performing well but who are unwilling to step back A volunteer who has clashed with a service user in a way that might damage the organisation’s reputation may arise and need your immediate attention without there being any clear guidance on how best to resolve them. This workshop will explain various strategies, communication styles, and conflict management skills that will help you resolve these types of difficulties. We will then explore some real case studies to think about how to apply these problem-solving techniques in practice.