Inclusion, Advice and Information with Action Ability

About this event

In this session we will be understanding the integral work that Action Ability undertake in promoting the inclusion of people with disabilities in the community of West Belfast and further afield.

Action Ability Belfast are at the forefront of developing high quality responsive services to meet the needs of local people with disabilities and their families since its inception in 1998. The project has been actively campaigning for the inclusion of disabled people within their own community and ensuring that they receive the support they need within ordinary structures of education, health, employment, and social services etc.

Through socially inclusive needs-led community-based programmes Action Ability empowers and supports local disabled people through offering an extensive range of services on a one to one or group basis.

Who is leading the session?

Nicola Clarke

Learning Outcomes

Attendees will gain insight into how they can signpost or refer service users to appropriate sources of information around the following:]

• Advocacy
• Befriending
• Floating Support
• Projects
• Volunteering
• Carers Support

This session aims to provide insight on advocacy and how it helps to take action on behalf of someone to secure their rights, represent their interests and obtain service they need. As well as the referral process to avail of the support in Action Ability.

Who should attend?

All money guidance practitioners who are supporting service users who may have a disability and are offering guidance to improve their financial, mental or social wellbeing.

Links to the Money Guidance Competency Framework

From the framework we will be covering Foundation knowledge and compliance: Signposting Customers. Technical Doman 1 – Knowing you customer: having an awareness to ask detailed and specific questions about customers individual circumstances.

Accessibility

If you have accessibility requirements, please inform us when you register by emailing [email protected] and we will do our best to meet them. Participants should always remember to keep their own client and customer details confidential and not disclose personal information about them.

Keep Up to Date with the Money Guiders Northern Ireland Network

• Contact: [email protected]

• Register with the Money Guiders Northern Ireland Network here

• LinkedIn Page here

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The Money Guiders Programme

Money Guiders is a programme run by The Money Pensions Service MaPS, which seeks to help money guidance practitioners improve their knowledge, skills and confidence. Everything that the Money Guiders programme offers centres around the Money Guidance Competency Framework - it's there to help you better understand the full breadth and depth of money related issues that fall outside of the regulated financial advice service sector - the things you talk to your customers about.