Illegal money lending & debt support - Consumer Council NI

Illegal money lending & debt support - Consumer Council NI Tickets, Tue 30 Jan 2024 at 11:00 | Eventbrite

About this event and organisation

The Consumer Council NI provide free, independent support and advice for all consumers and businesses in Northern Ireland. We also have powers to investigate complaints about energy, water, transport and postal services and undertake research to understand local consumer issues.

Who is leading the session?

Ivan Minnis and Gayle Suarez Mitchell

Learning Outcomes

The session will provide information on how the Consumer Council NI can help you as practitioner support service users through their online tools, identify signs of people who have been a victim of illegal money lending as well as their recent research around the Cost of Living in NI.

Who should attend?

All money guiders and practitioners are welcome to attend this free event. This could include (but not limited to) staff in Northern Ireland who are supporting service users with with difficult conversations and anyone offering guidance to improve the financial wellbeing of the users of their service for example:

• Money advisors/coaches

• Employment coaches

• Anyone providing guidance to improve the financial wellbeing of the users of their service

Links to the Money Guidance Competency Framework

This event is designed to help you improve your money guidance practice, developing skills, confidence and knowledge around a specific money related area. Everything that the Money Guiders programme offers centres around the Money Guidance Competency Framework - it's there to help you better understand the full breadth and depth of money related issues that fall outside of the regulated financial advice service sector - the things you talk to your customers about.

Borrowing Technical Domain 3: Tier 1 raising awareness high-cost short-term credit

Budgeting and Cashflow Technical Domain 5: including Tier 1 and Tier 2. Click here for full details.

Foundation Level - Signposting customers: all practitioners – no matter their job role – must be able to elicit simple, factual information from the customer in order to signpost them to appropriate sources of further support, advice or information.

Before attending this session, you could spend some time considering the challenges you face in your work, specifically when you provide help and guidance to your clients or service users around money issues.

Accessibility

If you have accessibility requirements, please inform us when you register by emailing moneyguidersni@reed.com and we will do our best to meet them. Participants should always remember to keep their own client and customer details confidential and not disclose personal information about them.

Keep Up to Date with the Money Guiders Northern Ireland Network

· Contact: moneyguidersni@reed.com

· Register with the Money Guiders Northern Ireland Network here

· LinkedIn Page here

· Facebook Page here

· Twitter here

The Money Guiders Programme

Money Guiders is a programme run by The Money Pensions Service MaPS, which seeks to help money guidance practitioners improve their knowledge, skills and confidence. Everything that the Money Guiders programme offers centres around the Money Guidance Competency Framework - it's there to help you better understand the full breadth and depth of money related issues that fall outside of the regulated financial advice service sector - the things you talk to your customers about.