Habinteg Housing Association: Services and community specialist support

About this event

This session will look at how Habinteg Housing Association Ulster Ltd engages with tenants, communities, and partners to deliver specialist services and support in NI. Habinteg plan, develop and manage affordable housing in urban and rural areas, throughout Northern Ireland as well as working with a number of partner organisations in providing supported housing projects.

Community Assistant service

An important element of Habintegs’ housing management is the provision of residential staff members (Community Assistants, Scheme Supervisors or Concierges) on many of our schemes. Residential staff members provide a liaison between tenants / residents and our main offices and can assist with reporting repairs, helping with community issues, sign-posting to services and helping to promote a community spirit.

Who is leading the session?

Grainne Robinson

Learning Outcomes

Attendees will gain insight into how they where they can signpost or refer customers to appropriate sources of information on a range of Household support services.

Who should attend?

All money guidance practitioners who are supporting service users with difficult conversations and anyone offering guidance to improve the financial wellbeing. It is for practitioners who are dealing with, or might come into contact with, members of the public who may need support around housing issues.

Links to the Money Guidance Competency Framework

This event is designed to help you improve your money guidance practice, developing skills, confidence and knowledge around a specific money related area. Everything that the Money Guiders programme offers centres around the Money Guidance Competency Framework - it's there to help you better understand the full breadth and depth of money related issues that fall outside of the regulated financial advice service sector - the things you talk to your customers about.

Accessibility

If you have accessibility requirements, please inform us when you register by emailing [email protected] and we will do our best to meet them. Participants should always remember to keep their own client and customer details confidential and not disclose personal information about them.