Consumer Council for Northern Ireland

Consumer Council for Northern Ireland

Consumer Council for Northern Ireland
Floor 3, Seatem House,
Belfast
BT2 8EN
United Kingdom

We are the statutory consumer body for Northern Ireland. We provide advice and information, investigate and resolve complaints, and advocate on your behalf.

Our aim is to make the consumer voice heard and make it count. We have a statutory remit to promote and safeguard the interests of consumers in Northern Ireland and we have specific functions in relation to energy, water, transport, postal services and food.

Consumer Council for Northern Ireland's Content

News

Consumer Council for Northern Ireland

The Consumer Council has launched a free website to help consumers in Northern Ireland shop around when buying petrol and diesel. The Fuel Price Checker allows consumers to check the highest, lowest and average price of petrol and diesel in their area to
New halloween activities
News

Consumer Council for Northern Ireland

Are there any budding young artists in your house? Do you like drawing? How good are you at crossword puzzles?
News

Consumer Council for Northern Ireland

The Consumer Council is calling for small businesses getting their mail redirected during COVID-19 to check they are getting a new cheaper rate, saving up to £1,000.
News

Consumer Council for Northern Ireland

Following Northern Ireland Water’s tariff increase, effective yesterday (1 October 2020), The Consumer Council is reminding businesses across the country to ensure that their water bills are accurate to avoid nasty surprises and to save money.
News

Consumer Council for Northern Ireland

The Consumer Council has welcomed new rules designed by the Utility Regulator to limit the length of time electricity and gas companies can back bill domestic and microbusiness consumers.
News

Consumer Council for Northern Ireland

The Consumer Council welcomes the publication of the Financial Conduct Authority’s (FCA) Market Study on General Insurance and its proposed measures to tackle unfair pricing practices.
News

Consumer Council for Northern Ireland

The Consumer Council is urging Danske Bank customers to review their banking needs ahead of the upcoming closure of four local branches later this year. The branches in Ballycastle, Comber, Kilrea and Strabane are due to close on 4 December 2020.
NI Savings Week lauch photo in Belfast City Hall
News

Consumer Council for Northern Ireland

Progressive Building Society has partnered with Action Mental Health and The Consumer Council NI to launch its third annual Northern Ireland Savings Week, from 7-11 September.
News

Consumer Council for Northern Ireland

Natural gas consumers in the Ten Towns will be pleased with Firmus Energy Supply’s decision to decrease its prices by 12.48% from 1 October 2020. This follows from a 21.15% decrease back in April 2020.
News

Consumer Council for Northern Ireland

Today (31 August 2020) marks the start of The Consumer Council’s ‘True Cost’ campaign, which is raising awareness of the practical help available to Northern Ireland households that are struggling financially during the ongoing COVID-19 crisis.

More Information

Type of Organisation

Public Sector

Team

  • Consumer Council
  • Consumer Council