Sight Loss Advisor (Belfast)

RNIB's Advice Service is a crucial component of our telephone and online-based National Advice and Specialist Services. Providing immediate and effective support, we offer invaluable first-time and in-depth advice to people with sight loss, their family, friends and carers.

As a Sight Loss Adviser you'll provide fast, relevant advice on a wide range of issues. From welfare rights, social care and employment, to education, leisure and daily living - making sure our customers have the information they need to live life to the full.

We are seeking individuals with a proven background in providing Welfare Rights advice alongside a number of different subject areas, specifically to include:

• Assessing the welfare needs of clients and making referrals internally or externally as required;
• Providing assistance on welfare issues;
• Maximising clients' income by undertaking benefit checks, better off calculations and identifying other means of practical support.

Highly organised and calm under pressure, you will competently cope with staffing a busy telephone advice service, whilst actively managing a caseload to achieve positive results for our customers. Positive, empathic and motivated, you'll work on your initiative and as part of a supportive team.

In exchange we offer a competitive salary, a stimulating and supportive working environment and a benefits package including:

• 26 days holiday per year (plus bank holidays), which increase with service;
• Excellent pension schemes.

If you would like to apply for this great job opportunity please click here http://www.rnib.org.uk/sight-loss-advisor-belfast-ref-9057-1

Closing date for applications is at midnight on Wednesday, 9th August 2017.

Interviews will take place on Tuesday, 22nd August 2017.

This role requires an enhanced criminal record check which includes a check of the children and adults barred list as the role holder will provide advice to children which relates to their physical and emotional well being and advice or guidance to adults with sight loss in relation to personal care.

We’re the Royal National Institute of Blind People (RNIB) and we’re here for everyone affected by sight loss. Working for us means working for one of the UK’s biggest charities, supporting almost two million people living with sight loss in the UK.