The Mobility Aids Service (MAS) supports people who need short-term loans of wheelchairs and other equipment to remain living independently. The MAS works on a hub and spoke logistics basis with hubs undertaking cleaning, maintenance and administration.
The British Red Cross is proud to have a diverse and neutral workforce. We are bound by seven fundamental principles including impartiality, neutrality and independence and we are committed to welcoming people from the widest possible diversity of background, culture and experience.
Service Assistant
Portadown
Perm role
20 hours per week
£13,104 pa pro rata
The Service Assistant is responsible for the day-to-day management of the Wheelchair Loan service located in Portadown. This service is primarily driven by the need to provide a range of standard temporary loan wheelchairs to augment the provision of wheelchairs to clients within the Southern Health and Social Care Trust area.
The Service Assistant will take on operational responsibility for this key spoke within their remit ensuring that the service is provided in an efficient and effective way. This will involve dealing with referrals, loaning out stock, completing required paperwork, receiving returned stock and updating IT systems.
We are looking for someone with excellent customer service skills who is able to support those accessing the service in a state of crisis or distress in a diplomatic, calm and professional manner. They will be IT literate and able to work with a stock management system.
We are a volunteer-led humanitarian organisation that helps people in crisis, whoever and wherever they are. We enable vulnerable people at home and overseas to prepare for and respond to emergencies in their own communities. And when the crisis is over, we help people recover and move on with their lives.
We appreciate the efforts each individual makes to keep our organisation running smoothly and efficiently. As a result we offer a wide range of staff benefits. These include:
- 36 days' annual leave (incl bank holidays) (pro rata for part-time staff)
- Up to 6% contributory pension
- Childcare vouchers
Closing date for applications is Sunday 4 September. Please visit our website to apply online www.redcross.org.uk
For further information about this role or if you are unable to apply online please contact Finn Mckenna at [email protected] or Tel 028 90735358 quoting ref REQ0000010YE. Please note we are unable to accept CVs.
Closing Date
1:00pm