Service Administration Assistant

'The Red Cross is proud to have a balanced and neutral workforce. We are bound by seven fundamental principles including impartiality, neutrality and independence. We are committed to welcoming people from the widest possible diversity of background, culture and experience'.

About the role
To assist the Support Officer in providing administrative and operational support functions to the Area that is managed and delivered in accordance with both the needs of the Area and corporate requirements. 

Administration Assistant posts are responsible for providing an efficient and reliable administrative support service to staff and volunteers. The post holder will undertake a range of administrative and service support duties.

About the team
Our services help to prevent people from reaching crisis point; reducing admissions to hospitals and the need for residential and nursing care.

We are committed to delivering a person-centred service and enabling service users to achieve their personal outcomes. These may include enhanced quality of life, increased confidence and independence, and an improved sense of choice and control. 

We also focus on improving personal dignity, feelings of safety and improved recovery after trauma or illness through services such as Support at Home and Transport Support.

About the person

• Confident in using telephone systems, Microsoft packages & Outlook with the ability to create, amend and manipulate Word, Excel, Access and PowerPoint applications.
• Educated to GCSE level (or equivalent by experience).
• General administrative duties; incoming and outgoing mail, answering the telephone and using a simple switchboard, scanning, filing, meeting and greeting customers.
• Maintaining computerised and manual confidential records, including accurate data entry.
• Arranging meetings and taking notes.
• Outgoing with excellent interpersonal and communication skills

Closing date for applications is 23:59 on the 24th July 2017 with interviews to follow.

Please click here to view the full job description and person specification for this position.


About the organisation
The British Red Cross helps millions of people in the UK and around the world to prepare for, respond to and recover from emergencies, disasters and conflicts.

Our volunteers and staff help people in crisis to live independently by providing support at home, mobility aids and transport. We also teach first aid skills.

We are part of the global Red Cross and Red Crescent humanitarian network. We refuse to ignore people in crisis.

We offer a wide range of staff benefits, these include:

• 36 days holiday (including Bank Holidays)
• Up to 6% contributory pension
• Childcare vouchers

The British Red Cross is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences - including disabled and ethnic minority candidates. This is to contribute to the breadth of experience we need to respond to people in crisis.

As part of its recruitment and selection process the British Red Cross undertakes PVG/DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

To apply please visit http://www.redcross.org.uk/About-us/Jobs and search the Northern Ireland and Isle of Man Vacancies

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

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Refusing to ignore people in crisis