Receptionist / Administrative support officer

The Receptionist & Admin Support Officer will work as part of the core team within PIPS Newry & Mourne providing reception, admin support and provide various administrative support services within the organisation.

To respond sensitively and appropriately to all enquiries relating to the work of PIPS Newry & Mourne

Attend to visitors and clients on arrival.
Deal with inquiries on the telephone and computer.
Provide information on the organisation to callers.
Take and relay messages to staff
Greet persons entering the building
Ensure that all persons sign the visitor register in and out of the building
Ensure knowledge of staff movements in and out of organisation
General administrative receptionist duties
Receive and sort mail and deliveries
Tidy and maintain the reception area.
To assist with the preparation and collating of PIPS Newry & Mourne reports, papers and information.
To assist in the provision of data and information as required.

To assist in organising events/launches as required.
To help the creation of a relaxed and friendly atmosphere which will maintain and enhance the quality of care to each client and maximise their opportunities for choice.
To be responsible for both personal and professional attitude and behaviour when interacting with fellow colleagues and service users.
To communicate effectively with other professionals who also provide services to PIPS Newry & Mourne service users.
Observe and carry out health and safety procedures in respect of oneself, colleagues and the public.
Participate in staff, team and project meetings on a regular basis
To publicise and promote the aims objectives of the organisation.
To adhere to all policies and procedures as laid down within the Organisations Staff Handbook