Established in 1983 by Fr Peter McVerry the charity works with individuals at risk of, or experiencing homelessness, primarily in the Dublin region.
Key Responsibilities and Duties:
1. To the Manager/Project Leader;
- To work for Peter McVerry Trust within the authority delegated to him/her by the Manager/Project Leader;
- Meet with the Manager/Project Leader at regular intervals regarding the progress of his/her work;
- To assist the Manager/Project Leader in delivering core housing management services to residents of PMVT and their communities.
2. To provide direct support to participants through:
- Completing face to face assessment to determine eligibility for service, progress and need areas on a regular basis;
- Initiating dialogue regarding mental health and physical health as part of a holistic/integrated approach to care planning and coordination;
- Developing a support plan based on assessment information in collaboration with the participants and reviewing it regularly;
- Linking the participant to services, resources, and supports as specified in the support plan. For example to entitlements, treatment, medical care, housing, etc.
- Assisting participants to manage their tenancies with intervention, support and supervision;
- Monitoring progress, service delivery, physical and mental health by providing a minimum of monthly service to all individuals on assigned caseload. Provides increased frequency of service whenever required;
- Liaising with the appropriate agencies to support the ongoing health and well-being of the participants
- Performing crisis intervention to resolve critical situations;
- Maintaining records and data, in accordance with requirements.
3. To maintain a safe and healthy living environment through:
- Adhering to safety and security protocols;
- Supporting participants with estate management matters;
- Ensuring that the environment in which they are living, inside and communal areas, are maintained to a high standard at all times;
- Advising and supporting residents with housekeeping needs;
- Mediating disputes and encouraging co-operation in shared living environments.
4. To respond to requests for service through:
- Linking in with other Peter McVerry Trust services, screening and assessment;
- Communication of information and referral to services where required;
- Engaging in out of hours on call service on roster basis.
6. To undertake administrative duties through:
- Maintaining residents’ details and documentation;
- Rent collection and administration;
- Attend staff meetings, case review meetings, supervisory meetings, and training as required Providing written reports to the Manager/ Team Leader where necessary;
- Recording any Incidents / Accidents that may occur.
7. Change in work programme:
- It may be necessary, from time to time, for workload to be re-prioritised in order to accommodate workloads in other areas of the organization. Due notice and consultation will be given.
8. To have a positive and enthusiastic attitude in work:
- In your interactions with management, staff and participants of the Peter McVerry Trust.
- In your interactions with external agencies while representing the Peter McVerry Trust.
9. Other Duties:
- Any other duties as designated by the Manager/Team Leader/Social Care Leader.
Person Specification:
Qualifications and Experience:
- Degree level qualification in housing, social care/youth work, addiction studies or related field;
- Essential competencies: Commitment to providing the highest level of service, respect for others, openness to change, communication skills– oral, aural and written, contributing to the prevention and management of challenging behavior, professionalism & maintaining professional boundaries and effective team working. (All other competencies to be reviewed as part of the supervision and support process);
- Ability to work independently and within a team environment and exercise mature judgement;
- At least 2 years’ experience in the area of housing and homelessness;
- Experience of Intensive Case Management is a distinct advantage;
- Work schedule will include some evenings and/or weekends as needed.
To apply, please download the PMVT application form from http://www.pmvtrust.ie/about-us/vacancies/. Please quote the reference code PMVT CI/10/17. Completed application forms should be sent to [email protected] or to the HR Department, 29 Mountjoy Square, Dublin 1