Income Collection Policy Role

To apply visit: http://www.centreforpartnership.co.uk/the-gems/  choose your project and click 'Apply to join GEM' on the left hand side. Make sure you also download the Candidate Pack which can be found on this page. 

Background

The Northern Ireland Housing Executive was formed in 1971 as Northern Ireland’s Strategic Housing Authority. Our vision is one in which housing plays its part in creating a peaceful, inclusive, prosperous and fair society. We want to recruit talented graduates directly from our communities who will help us to make our vision a reality for Northern Ireland’s communities. Our goal is that everyone has access to decent, affordable housing and our task is to work with communities and other organisations to meet the housing needs of existing and future generations. We need to enable our future leaders to play a key part in delivering our aims, and to help us with this challenge we have teamed up with the award winning GEM Programme which works directly with the housing sector to deliver an intensive one year learning experience. Completing the GEM Programme with us will give you a real kick start to a fantastic future in the sector. We have an exciting role working within and supporting your communities directly.

Role Purpose:

Income Collection Policy Unit (ICPU) is a section within the Income & Communities Department located in Central Housing Services. ICPU is primarily responsible for ensuring appropriate arrangements are in place to maximise rental income. The key services include:

• Performance analysis & assessment.
• Strategy/policy development and support.
• Development /support of business processes and systems.
• Operational activities to support Regions, Area Offices, Income Collection Units and other stakeholders.

You will have the opportunity to be involved in the work associated with delivering ICP’s main business objectives for 2017/18, including:

• Increasing uptake of Direct Debits
• “Nudge” experiments
• Enhancements to I.T. systems
• Research
• Financial Inclusion Strategy & Action Plan
• Welfare Reform
• Build Yes

Essential Requirements:

• Values which fit in with the Housing Executive Community Involvement Strategy
• Ability to communicate with people from all backgrounds in a non judgemental way
• Demonstrate excellent communication and interpersonal skills and the ability to facilitate focus/discussion groups
• A commitment to working with customers to improve their life chance
• Good timekeeping, punctuality and all round personal integrity
• Ability to take personal responsibility, self motivate and self manage
• Team Working
• Good oral and written communication skills
• Project Management and event organisation skills
• Have an interest in social policy and a good grasp of government changes
• Strong IT skills
• Access to a means of transport

To apply visit: http://www.centreforpartnership.co.uk/the-gems/