Employment Advisor

• Identify unemployed deaf and hard of hearing people within our funding criteria supporting them to enter/re-enter learning and sustained employment. This will include: working on a 1:1 basis with each client to develop an individual Personal Development Plan and support them to set and achieve their own goals; setting up and facilitating outreach facilities to ensure all beneficiaries across a wide geographical area can access the service; working with other agencies; and referring clients as necessary. In addition networking and engaging with employers to cultivate employment and work experience opportunities.

• Liaise with other Deaf groups and organisations to raise the profile of the service

• Liaise with Service providers (i.e. employers, training organisations, local health authorities, Job and Benefits Offices) to secure training opportunities, referrals, work placements and jobs

• Refer clients to CAB to ensure they receive independent Benefit advice, which will assist them to secure employment and understand their entitlements.

• Facilitate hubs/workshops for job searching and related skills to groups of deaf and hard of hearing people.

• Maintain a high quality service by: achieving targets negotiated with your line manager

• Input data relating to individual clients electronically as required

• Providing monthly monitoring information and statistics on targets achieved

• Gathering feedback from clients of our service using questionnaires or focus groups

• Providing case studies on client experiences

• Developing inter-departmental knowledge to increase commercial gain for the organisation.

• Continually update your own knowledge on opportunities and support available so that you are giving accurate information and advice to deaf people, hard of hearing people and service providers. .

• This job will entail some work out of normal office hours and you may be asked to represent the Team Leader at meetings or complete any other duties and responsibilities that are commensurate with this role.

• Respect confidentiality and carry out all the responsibilities in a professional manner at all times in compliance with all of Action on Hearing Loss policies and demonstrating Action on Hearing Loss cultures and values (see attached information).