ILM Level 5 Award in Management of Volunteers

Volunteering is on the rise - people giving something of themselves and making a valuable contribution to the community.  A recent study by the National Council for Voluntary Organisations reported that 91 per cent of the charities registered in the UK have no paid staff and are run by volunteers.

Organisations benefit most from volunteers when they have processes and procedures for recruiting and retaining them. Staff need to be trained in how to manage and build a motivated team of volunteers. Within the two training sessions planned we will cover the keys areas of: 

• Understanding the need for a volunteer policy
• Understanding how a volunteer policy may add value to an organisation and its volunteers/employees
• Understanding how risk management impacts upon a volunteer policy
• Gathering data for the development of a volunteering policy
• Understanding how to communicate what is required from volunteers
• Understanding the importance of effective communication when managing volunteers
• Supporting volunteers in recognising and responding to risk
• Maintaining the motivation of volunteers

The training will be delivered over two days from 10am - 4pm (lunch and refreshments included) and is delivered in partnership with Volunteer Now.

Day One:  Thursday 19th January 2017:  Manage the Development of a Volunteering Policy

Day Two:  Thursday 26 January 2017: Manage the Motivation of Volunteers

An induction session will be held ONLINE on 12 January 2017 from 1-2pm

Register for the course here

For a full list of upcoming NICVA training, visit our website.

NICVA members receive 30% off all training and NICVA services. Find out more about becoming a member here (free to small groups)