Conflict Management Coaching Masterclass

£60 per person
This is a half-day experiential workshop aimed at equipping participants with a deeper understanding of the sources of conflict and some easy-to-use tools to help deal with conflict situations or crucial conversations.
Conflict Management Coaching Masterclass

9.30am - 1.00pm

Outcomes and Objectives:

At the end of this workshop, participants will have an understanding of the following:

  • Conflict from a neuroscience perspective
  • The role of emotions and other needs in conflict
  • Triggers and the impact on conflict
  • Ways to manage triggers
  • Using interventions to utilise triggers to move forward through conflict positively
  • Positive coaching dialogue in crucial conversations and potentially conflictual situations
  • Strategies to successfully feedback (feed forward) to team members



Shelley AnneCrawford. MSc., CCWC., TLSD

Shelley is a Personal, Leadership and Wellbeing Coach, and lecturer with Kingstown College. She specializes in Leadership, Resilience and Communication especially Conflict Management, Performance and Development and Individual and Corporate Wellbeing. Her passion is resilience-building and assisting leaders and teams to manage conflict and crucial conversations well.


Fees: £60 per person OR £40 for MindWise/Kingstown Mental Health & Wellbeing Coaching students/graduates

To book your place call MindWise on 02890402323


For more information please email [email protected]


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  • May
Crowne Plaza Hotel
117 Miltown Road
Shaws Bridge
Contact Information
Fiona Scullion
02890 402323