Consumer Council for Northern Ireland

Consumer Council for Northern Ireland

Consumer Council for Northern Ireland
Floor 3, Seatem House,
Belfast
BT2 8EN
United Kingdom

We are the statutory consumer body for Northern Ireland. We provide advice and information, investigate and resolve complaints, and advocate on your behalf.

Our aim is to make the consumer voice heard and make it count. We have a statutory remit to promote and safeguard the interests of consumers in Northern Ireland and we have specific functions in relation to energy, water, transport, postal services and food.

Consumer Council for Northern Ireland's Content

News

Consumer Council for Northern Ireland

The Consumer Council appreciates the announcement today that Power NI’s tariff will decrease 4.8% from 1 July 2020. This reduction reflects some of the recent falls in wholesale prices. The average Power NI annual bill will decrease by £29.
News

Consumer Council for Northern Ireland

NIE Networks and The Consumer Council are reminding the public to stay safe and guard against bogus callers on the doorstep. There are concerns that bogus callers may take the coronavirus pandemic as an opportunity to take advantage of consumers.
News

Consumer Council for Northern Ireland

The Consumer Council has launched a range of educational family activities, games and quizzes to teach kids of all ages and adults about their consumer rights, budgeting and how to avoid scams.
News

Consumer Council for Northern Ireland

The Consumer Council has been urging the Civil Aviation Authority (CAA) to ensure that airlines provide passengers with the refunds they are legally entitled to under EU regulations, following numerous flight cancellations amid the COVID-19 pandemic.
News

Consumer Council for Northern Ireland

The Consumer Council is advising households and small businesses to ensure their energy bills are accurate and as low as possible during the COVID-19 lockdown.
News

Consumer Council for Northern Ireland

Royal Mail announced today (Tuesday 28 April 2020) that from 2 May it will reduce its service delivery by removing letter deliveries on Saturdays.  Tracked parcels and Special Delivery items and most parcel will still be delivered on Saturdays.
News

Consumer Council for Northern Ireland

Trading Standards and The Consumer Council are warning unscrupulous traders to stop exploiting the Covid-19 pandemic to profiteer, or face action.
News

Consumer Council for Northern Ireland

The Consumer Council welcomes the Financial Conduct Authority’s latest temporary financial relief measures for motor finance and high-cost credit that apply from today (27 April 2020).
News

Consumer Council for Northern Ireland

The Council Consumer is advising consumers in Northern Ireland to review how they are spending, as household outgoings are changing with many of us spending more time at home.
News

Consumer Council for Northern Ireland

Consumers in Northern Ireland will welcome the news that home heating oil prices are on track to hit a record low, according to The Consumer Council’s weekly survey of home heating oil prices.

More Information

Type of Organisation

Public Sector

Team

  • Consumer Council
  • Consumer Council