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Consumer Council

The Consumer Council
Floor 3, Seatem House,
Belfast
BT2 8EN
United Kingdom

The Consumer Council is an independent consumer organisation, working to bring about change to benefit Northern Ireland consumers.

Our aim is to make the consumer voice heard and make it count. We have a statutory remit to promote and safeguard the interests of consumers in NI and we have specific functions in relation to energy, water, transport, postal services and food.

Consumer Council's Content

Wednesday / 27 September 2017 5:05pm

The Consumer Council advice for Ryanair passengers affected by Belfast to Gatwick cancellations

Consumer Council

As the statutory body representing air passengers flying in and out of Northern Ireland, The Consumer Council have responded to Ryanair completely suspending flights between Belfast and London Gatwick from November 2017 to March 2018.

Monday / 25 September 2017 11:28am

Consumer Council welcomes latest Translink performance results

Consumer Council

Translink Charter Monitoring Results for Spring 2017

Thursday / 21 September 2017 11:27am

New drop-in service for Northern Ireland consumers

Consumer Council

Come along to the first ever Consumer Clinic for free help and advice

Monday / 18 September 2017 4:19pm

The Consumer Council provides advice for Ryanair passengers affected by cancelled flights

Consumer Council

As the statutory body representing air passengers flying in and out of Northern Ireland, The Consumer Council is providing advice to those impacted by Ryanair’s decision to cancel flights.

Wednesday / 06 September 2017 3:28pm

Pound not 'a round' for much longer

Consumer Council

The Consumer Council is urging consumers to round up their old £1 coins and either spend, or exchange them at the bank or Post Office, before they become worthless next month.

Thursday / 24 August 2017 12:47pm

Consumers can still make savings following SSE Airtricity tariff increase

Consumer Council

Responding to the 7.5% domestic tariff increase by SSE Airtricity, The Consumer Council says this is unwelcome news, and we encourage consumers to be aware that savings can be made.

Wednesday / 23 August 2017 1:21pm

Consumer Council Survey: Water and Energy Critical Care Registers

Consumer Council

The Consumer Council is asking for your help to safeguard electricity and water customers.

Tuesday / 01 August 2017 10:42am

Save on your water and energy bills at Ballymena Livestock Market

Consumer Council

The Consumer Council helps farmers save money

Airline menus - ‘sky high’ or ‘down to earth’?
Friday / 28 July 2017 11:46am

Airline menus - ‘sky high’ or ‘down to earth’?

Consumer Council

The Consumer Council reviews the costs of inflight snacks and beverages.

Thursday / 20 July 2017 10:16am

The ban on credit and debit card surcharges is excellent news for consumers says The Consumer Council

Consumer Council

The Consumer Council welcomes today’s announcement from HM Treasury regarding the banning of credit and debit card surcharges for all Visa, Mastercard, American Express and Paypal payments from January 2018.

More Information

Type of Organisation

VCSE

Team

  • Consumer Council
  • Siobhan Rafferty
  • Hannah Cuffey
  • Lauren Lynch