Consumer Council for Northern Ireland

Consumer Council for Northern Ireland

Consumer Council for Northern Ireland
Floor 3, Seatem House,
Belfast
BT2 8EN
United Kingdom

We are the statutory consumer body for Northern Ireland. We provide advice and information, investigate and resolve complaints, and advocate on your behalf.

Our aim is to make the consumer voice heard and make it count. We have a statutory remit to promote and safeguard the interests of consumers in Northern Ireland and we have specific functions in relation to energy, water, transport, postal services and food.

Consumer Council for Northern Ireland's Content

News

Consumer Council for Northern Ireland

As the school holidays approach and with the cost of living increasing for households in Northern Ireland, the Consumer Council is encouraging families, youth groups and other organisations to download its free Family Activities.
News

Consumer Council for Northern Ireland

The Consumer Council is urging Danske Bank customers to review their banking needs as it has announced today (Friday 13 May 2022) that four local branches are due to close later this year.
News

Consumer Council for Northern Ireland

Firmus energy has announced today, 5 April 2022, an increase of 37% effective from 3 May 2022 for gas customers in the Belfast area.
News

Consumer Council for Northern Ireland

In the week following the five pence cut in fuel excise duty, the Consumer Council’s research shows the average price of unleaded petrol and diesel across Northern Ireland have dropped by 3.4p and 1.9p respectively.
News

Consumer Council for Northern Ireland

The ScamwiseNI Partnership has launched a programme for people in Northern Ireland with learning difficulties to stay safe from scams.
News

Consumer Council for Northern Ireland

P&O Ferries yesterday (17 March 2022) announced it is making changes to its programme of work resulting in significant disruption across services over the new few days.
News

Consumer Council for Northern Ireland

SSE Airtricity has announced today (Friday 4 March) an increase of 39% effective from Friday 1 April 2022.
News

Consumer Council for Northern Ireland

With petrol prices nearing a 10 year high this week, just as many of us contemplate a return to office-based work, the cost of the daily commute will come into stark focus for many consumers.
News

Consumer Council for Northern Ireland

The Consumer Council has retained best practice accreditations; the British Standard 18477 for Inclusive Service Provision, and the Customer Service Excellence Standard for commitment to high-quality customer service.
News

Consumer Council for Northern Ireland

Firmus energy has today announced an increase of 33.57% from 24 February 2022 for gas customers in the Ten Towns area, impacting around 59,000 domestic customers.

More Information

Type of Organisation

Public Sector

Team

  • Consumer Council
  • Consumer Council