Volunteering

Retail Team Leader

Oxfam Ireland

0
10.00
This is an excellent volunteer opportunity for an enthusiastic and well organised individual, with a willingness to learn, to gain managerial training and experience in the retail sector.

Oxfam is a global movement of people who won’t live with the injustice of poverty. Together we save lives and rebuild communities when disaster strikes. We help people build better lives for themselves. We speak out on the big issues that keep people poor, like inequality and discrimination against women.

In our Oxfam Shop Lurgan we are an enthusiastic team, we volunteer locally but have a global impact and we are proud of what we do. By joining the Oxfamily you will have the opportunity to meet new friends, learn new skills and gain experience in a wide range of areas of retail; all while making a difference to people's lives across the world that need your help.

On successful completion of full training, this role will be responsible for the running an Oxfam Ireland shop for the duration of full shifts or day(s); including opening and closing; volunteer and monetary management, as well as consumer query resolution.

 

Key Tasks include:

  • Managing, training and motivating a volunteer team to increase sales and ensure efficiency, as well as producing volunteer shift rosters.

  • Key holder – opening and closing of store including responsibility for cashing up online till systems and banking at the end of each day.

  • Delivering and ensuring a high level of customer service across the whole team.

  • Managing stock levels and making key decisions about stock control.

  • Maintaining stores visual presentation

  • Resolve any customer/donor issues in a calm and efficient manner

  • Ensuring compliance with health and safety legislation

  • Pricing and processing of stock.

  • Preparing promotional materials and displays

  • Checking and responding to internal communications e.g. email and memos

Desirable Experience/ Skills

  • Experience of leading or working as part of a team on voluntary, educational or employment basis

  • Experience working in retail sector

Training and Support

Induction provided in first 4 weeks of volunteer role commencement will include: Manual handling, health & safety, point of sale system, pricing and stock processing, visual merchandising, inventory management, sales analysis, customer service training, Oxfam policies & procedures and volunteer management

 

Expenses

  • Local travel costs from your home to and from your shop will be fully reimbursed
  • Lunch expenses can be claimed when you volunteer more than five hours in a day

For further information and to apply please see attached role description

Closing Date

Friday / 02 November 2018
5:00pm

Contact Details

Shop Manager

Mary Erwin

028 9042 8286

[email protected]

Oxfam Ireland (Holywood, Co. Down)
117/127 High Street
Holywood
BT18 9LG
United Kingdom

Files

Retail Team Leader - Holywood.docx