Receptionist (Afternoons)

The post holder will be responsible for:

• Providing a professional and welcoming reception cover to all service users both in person and via telephone.
• Answering telephone and email queries in an appropriate professional manner;
• Maintaining a clean and professional reception area at all times.
• Operating the switchboard and being cooperative to those requiring assistance.
• Ensuring visitors are announced and directed to the appropriate person/waiting area
• Attending staff meetings when required.
• Maintaining a strict code of confidentiality regarding service users.
• Working with staff and stakeholders to ensure a quality service is delivered.
• Attending meetings and record minutes ensuring they are distributed to the relevant people in a timely manner.
• Any other administrative duties that are relevant to the post e.g. filing, photocopying, responding to email, telephone and written queries etc.