Co-ordinator – Community Family Support Programme (ANTRIM)

The Community Family Support Programme (CFSP) is part funded through the Northern Ireland European Social Fund 2014-2020 and the Department for the Economy.

This is a fixed term post to 31st March 2022 (subject to annual funding review)

Job Purpose:

Responsible for the daily operational co-ordination of the Network Personnel’s CFSP Reporting to the CFSP Operations Manager.

Core Duties and Responsibilities:

• Direct line management of a regional CFSP team (Antrim & Newtownabbey District council area) 
• Delegation of workload, ensuring distribution of caseloads amongst the regional team, appointing appropriate key worker (Family Mentor/Career Mentor) depending on staff skillsets and priority of participants’ needs  
• Compile monthly operational reports  
• Advocacy, mentoring and motivating  Family Mentors, Career Mentor and Project Assistant  
• Maintain a full and detailed understanding of ESF guidelines and ensure all staff comply with these 
• Conduct frequent Quality/Compliance audits/observations  
• Market & promote CFSP generating ongoing participant referrals 
• Ensure that all documentation, MIS/records (compiled and updated Family Mentors, Career Mentor & Project Assistant) are of an excellent standard for inspections 
• Report outcomes against performance targets to CFSP Operations manager  
• Facilitate and chair team meetings and case review meetings 
• Provide 1:1  line management support to all regional CFSP team members 
• Provide cover for Family Mentors/Career Mentor/Project Assistant in their absence  
• Attend and participate in external meetings, representing Network Personnel while demonstrating professionalism, core values and a ‘can do’ attitude
• Working in a confidential and professional manner, responding to sensitive issues that ensures family welfare and safety is of paramount importance and subject to safeguarding guidelines 
• Be quality and target driven, ensuring all DfE/ESF and organisational targets, deadlines and standards are achieved and consistently achieve set individual objectives, targets and K.P.I.s 
• Develop and maintain excellent working relationships with relevant statutory, community and voluntary organisations) 
• Maintain accurate records  
• Ensure high levels of customer service are maintained through follow up contact with employers, clients and other stakeholders 
• Understanding and promoting equality, diversity and rights of marginalised/minority groups 
• Demonstrate a commitment to the safeguarding of ‘Adults at Risk’ and the welfare of children, reporting issues as they arise 
• Develop and sustain effective working relationships within the CFSP Team, Network Personnel and other stakeholder groups 
• Adhere to and uphold Network Personnel’s Code of Conduct, policies, procedures and values at all times  
• Undertake regular, formal reviews with the line manager, reflecting on targets, performance and practice 
• Any other related/reasonable duties as required by management and/or the business objectives.

 
A full and detailed job description will be issued to the successful candidate  

Applications Procedure:
 
To express your interest in this role, please complete and forward the attached Applicant Declaration form, confirming your suitability for the role and how you meet the essential criteria, together with your C.V. (in word format only) to [email protected]

Closing Date for receipt of applications is 27th July 2018 @ 12pm.
 
Candidates must demonstrate that they have met the essential criteria within each area. Incomplete applications shall not be accepted and failure to demonstrate meeting the essential criteria will result in the application being unsuccessful at the shortlisting stage.
 
We reserve the right to enhance the short listing criteria where and when this is deemed necessary. All successful candidates will be subject to a Access NI Check and suitable references and where there is a requirement to drive their own vehicle for work purposes evidence of their vehicle being insured for work purposes will be required. Network Personnel is part of the Workspace Group, a social enterprise based in Mid Ulster.